Multisite Medical Front Desk — Float & Patient Care

New York Cancer & Blood Specialists; Town of Riverhead (NY); On-site; USD 66,125,000 - 77,146,000; Full time

Benefits offered by this job

Health Insurance on day 1

Dental

Vision

Life Insurance

Short- and Long-term disability

401k Plan

Paid Time Off (PTO)

8 paid holidays (2 floating)

Job summary

New York Cancer & Blood Specialists (NYCBS) seeks a Medical Front Desk Receptionist - Float to support multiple Suffolk County offices. You will greet patients, answer calls, schedule appointments, collect co-pays, and maintain accurate records in the EMR system while ensuring HIPAA compliance.

We prefer bilingual English/Spanish candidates and a high school diploma with reception experience; a Bachelor’s degree is a plus.

Qualifications

• High School diploma with at least 2 years of patient-facing reception experience.
• Excellent oral and written communication skills.
• Ability to accept direction and work within a team concept.
• 1 year of EMR experience preferred.
• Bilingual English and Spanish preferred.

Responsibilities

• Open and close daily office procedures.
• Welcome patients and visitors in a pleasant, professional manner.
• Assist patients and maintain the reception area.
• Answer phones, respond to inquiries, and schedule appointments.
• Collect co-pays and balance daily finances.
• Assist with completing forms and documentation.
• Maintain patient records in the EMR system.
• Monitor and manage physician schedules per rubrics.
• Support quality assurance surveys and screenings.
• Monitor Care Team inboxes with nurses and coordinate follow-ups.
• Ensure patients are scheduled appropriately and HIPAA is followed.
• Float to NYH offices as needed.

Skills

Communication skills

Bilingual EN/ES

Customer service

Team collaboration

Education

High School diploma with 2+ years reception experience

Bachelor’s Degree preferred

Tools

EMR experience

Job description

New York Cancer & Blood Specialists (NYCBS) seeks a Medical Front Desk Receptionist - Float to support multiple Suffolk County offices. You will greet patients, answer calls, schedule appointments, collect co-pays, and maintain accurate records in the EMR system while ensuring HIPAA compliance.

We prefer bilingual English/Spanish candidates and a high school diploma with reception experience; a Bachelor’s degree is a plus.