Medical Front Desk Receptionist - Float

New York Cancer & Blood Specialists; Terryville (NY); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Health Insurance on day 1

Dental

Vision

Life Insurance

Short- and Long-term disability

401k Plan

Paid Time Off (PTO)

8 paid holidays (2 floating)

Job summary

New York Cancer and Blood Specialists, a growing cancer care organization in Suffolk County, seeks a Medical Front Desk Receptionist - Float. You will greet patients, answer calls, schedule visits, and manage daily finances while maintaining HIPAA privacy and EMR records.

The role requires a high school diploma with 2+ years in patient-facing reception; bilingual EN/ES preferred. Occasional travel to Riverhead, Patchogue, Setauket, and nearby offices is expected.

Qualifications

• High School diploma required; 2+ years in patient-facing reception
• Bachelor’s degree preferred
• Excellent oral and written communication skills
• Able to follow directions and work in a team
• Strong customer service skills; bilingual EN/ES preferred
• 1 year EMR experience preferred

Responsibilities

• Greet patients and visitors in a pleasant, professional manner
• Answer phones, respond to inquiries, and schedule appointments
• Collect co-pays and balance daily finances
• Assist patients with forms and documentation
• Maintain patient records in the EMR system
• Coordinate physician schedules and office operations
• Float to multiple NYCBS offices as needed
• Protect patient privacy per HIPAA guidelines

Skills

Customer service

Communication

Teamwork

HIPAA compliance

Education

High School diploma

Bachelor’s degree preferred

Tools

EMR system

Job description

Why Join Our Team

At New York Cancer & Blood Specialists (NYCBS), we are dedicated to making a difference in the lives of our patients, their families, and our communities. Our passionate team of expert oncologists, hematologists, and healthcare professionals work together to provide world‑class cancer care close to home. By offering cutting‑edge treatments, innovative research, and a patient‑centered approach, we are redefining what’s possible in the fight against cancer and blood disorders.

If you want to be part of a growing organization committed to healing, hope, and advanced care, join us and help make a meaningful impact!

Job Description

Medical Front Desk Receptionist - Float

Location

Suffolk County (Riverhead, Port Jefferson, Setauket, Southampton, & Patchogue)

Hours

5/8.5 hr shifts Mon-Fri (Between the hours of 7-7)

Organization

New York Cancer and Blood Specialists (NYCBS)

In This Role, You Will

• Be responsible for the daily opening and closing procedures of the office.
• Welcome all patients and visitors by greeting them in a pleasant, professional manner.
• Assist in comforting patients and maintaining reception area.
• Answer telephones; respond to inquiries; resolve issues; schedule patient appointments.
• Collect co pays and balance total finances of the office on a daily basis.
• Assist patients with the completion of all necessary forms and documentation.
• Build and maintain patient records through the use of the practice EMR system.
• Build, monitor and maintain physician schedules according to suggested scheduling rubrics.
• Assist with the daily distribution of quality assurance surveys and prevention screenings.
• Monitor and respond to incoming messages from Care Team inboxes in collaboration with nurse.
• Monitor daily visit lists to ensure all patients who require appointments are scheduled appropriately.
• Protect patient privacy by adhering to the HIPAA confidentiality guidelines.
• Contribute to a team effort by smoothly transitioning into other related daily roles, as necessary.
• Maintain daily operations of the office by following standard policies and procedures
• Perform tasks as assigned for special projects.
• Must be available to float to our Riverhead, East Moriches, Wading River, Rocky Point, Mt. Sinai, & Port Jefferson NYH offices

We Require

• High School diploma with at least 2 years of patient facing reception experience
• Bachelor’s Degree preferred
• Excellent oral and written communication skills
• Ability to accept direction and work within a team concept
• Strong customer service skills.
• 1yr of an EMR experience-Preferred
• Bilingual English and Spanish (preferred)

What We Offer

Salary: Starting at $24 per hour

• Health Insurance on day 1
• Dental
• Vision
• Life Insurance
• Short- and Long-term disability
• 401k Plan
• Paid Time Off (PTO)
• 8 paid holidays (2 floating)

Join us at NYCBS, where we are making strides in healthcare through innovative and compassionate care.

Visit our website at: Nycancer.com

Follow us on Facebook: NYCBS on Facebook

New York Cancer and Blood Specialists is an Equal Opportunity Employer.*