Patient Experience Front Desk - Multisite Floater

Astera Cancer Care; Ridge (NY); On-site; USD 27,000 - 39,000; Full time

Benefits offered by this job

Health Insurance on day 1

Dental

Vision

Life Insurance

Short- and Long-term disability

401k Plan

Paid Time Off (PTO)

8 paid holidays (2 floating)

Job summary

New York Cancer and Blood Specialists (NYCBS) seeks a Medical Front Desk Receptionist to float among Suffolk County offices. You will greet patients, schedule appointments, collect co-pays, and maintain patient records in the EMR system, ensuring HIPAA compliance and professional service.

This role requires a high school diploma and 2+ years of patient-facing reception experience; bilingual English/Spanish preferred.

Qualifications

• Minimum 2 years of patient-facing reception experience.
• Excellent oral and written communication skills.
• Ability to work in a fast-paced, team-based environment.

Responsibilities

• Open/close office procedures daily.
• Greet patients and visitors professionally.
• Answer phones, respond to inquiries, schedule appointments.
• Collect co-pays and balance daily finances.
• Assist with patient forms and documentation.
• Maintain patient records in the EMR system.
• Coordinate physician schedules and clinics.
• Support care team with surveys and screenings.
• Ensure HIPAA privacy compliance.
• Float to multiple NYCBS locations as needed.

Skills

Patient-facing receptionist

Excellent communication

Team player

Bilingual English/Spanish (preferred)

Education

High School diploma

Bachelor’s Degree preferred

Tools

EMR systems

Job description

New York Cancer and Blood Specialists (NYCBS) seeks a Medical Front Desk Receptionist to float among Suffolk County offices. You will greet patients, schedule appointments, collect co-pays, and maintain patient records in the EMR system, ensuring HIPAA compliance and professional service.

This role requires a high school diploma and 2+ years of patient-facing reception experience; bilingual English/Spanish preferred.