Medical Front Desk Receptionist - Float

New York Cancer & Blood Specialists; Town of Riverhead (NY); On-site; USD 66,125,000 - 77,146,000; Full time

Benefits offered by this job

Health Insurance on day 1

Dental

Vision

Life Insurance

Short- and Long-term disability

401k Plan

Paid Time Off (PTO)

8 paid holidays (2 floating)

Job summary

New York Cancer & Blood Specialists (NYCBS) seeks a Medical Front Desk Receptionist - Float to support multiple Suffolk County offices. You will greet patients, answer calls, schedule appointments, collect co-pays, and maintain accurate records in the EMR system while ensuring HIPAA compliance.

We prefer bilingual English/Spanish candidates and a high school diploma with reception experience; a Bachelor’s degree is a plus.

Qualifications

• High School diploma with at least 2 years of patient-facing reception experience.
• Excellent oral and written communication skills.
• Ability to accept direction and work within a team concept.
• 1 year of EMR experience preferred.
• Bilingual English and Spanish preferred.

Responsibilities

• Open and close daily office procedures.
• Welcome patients and visitors in a pleasant, professional manner.
• Assist patients and maintain the reception area.
• Answer phones, respond to inquiries, and schedule appointments.
• Collect co-pays and balance daily finances.
• Assist with completing forms and documentation.
• Maintain patient records in the EMR system.
• Monitor and manage physician schedules per rubrics.
• Support quality assurance surveys and screenings.
• Monitor Care Team inboxes with nurses and coordinate follow-ups.
• Ensure patients are scheduled appropriately and HIPAA is followed.
• Float to NYH offices as needed.

Skills

Communication skills

Bilingual EN/ES

Customer service

Team collaboration

Education

High School diploma with 2+ years reception experience

Bachelor’s Degree preferred

Tools

EMR experience

Job description

Why Join Our Team

At New York Cancer & Blood Specialists (NYCBS), we are dedicated to making a difference in the lives of our patients, their families, and our communities. Our passionate team of expert oncologists, hematologists, and healthcare professionals work together to provide world‑class cancer care close to home. By offering cutting‑edge treatments, innovative research, and a patient‑centered approach, we are redefining what’s possible in the fight against cancer and blood disorders.

If you want to be part of a growing organization committed to healing, hope, and advanced care, join us and help make a meaningful impact!

Job Description

Medical Front Desk Receptionist - Float

Location

Suffolk County (Riverhead, Port Jefferson, Setauket, Southampton, & Patchogue)

Hours

5/8.5 hr shifts Mon-Fri (Between the hours of 7-7)

Organization

New York Cancer and Blood Specialists (NYCBS)

In This Role, You Will

• Be responsible for the daily opening and closing procedures of the office.
• Welcome all patients and visitors by greeting them in a pleasant, professional manner.
• Assist in comforting patients and maintaining reception area.
• Answer telephones; respond to inquiries; resolve issues; schedule patient appointments.
• Collect co pays and balance total finances of the office on a daily basis.
• Assist patients with the completion of all necessary forms and documentation.
• Build and maintain patient records through the use of the practice EMR system.
• Build, monitor and maintain physician schedules according to suggested scheduling rubrics.
• Assist with the daily distribution of quality assurance surveys and prevention screenings.
• Monitor and respond to incoming messages from Care Team inboxes in collaboration with nurse.
• Monitor daily visit lists to ensure all patients who require appointments are scheduled appropriately.
• Protect patient privacy by adhering to the HIPAA confidentiality guidelines.
• Contribute to a team effort by smoothly transitioning into other related daily roles, as necessary.
• Maintain daily operations of the office by following standard policies and procedures
• Perform tasks as assigned for special projects.
• Must be available to float to our Riverhead, East Moriches, Wading River, Rocky Point, Mt. Sinai, & Port Jefferson NYH offices

We Require

• High School diploma with at least 2 years of patient facing reception experience
• Bachelor’s Degree preferred
• Excellent oral and written communication skills
• Ability to accept direction and work within a team concept
• Strong customer service skills.
• 1yr of an EMR experience-Preferred
• Bilingual English and Spanish (preferred)

What We Offer

Salary: Starting at $24 per hour

• Health Insurance on day 1
• Dental
• Vision
• Life Insurance
• Short- and Long-term disability
• 401k Plan
• Paid Time Off (PTO)
• 8 paid holidays (2 floating)

Join us at NYCBS, where we are making strides in healthcare through innovative and compassionate care.

Visit our website at: Nycancer.com

Follow us on Facebook: NYCBS on Facebook

New York Cancer and Blood Specialists is an Equal Opportunity Employer.*