Multimedia and Fiction Assistant 25 hours, Headquarters Library See details

Infodepot; Spartanburg (SC); On-site; USD 14,624 - 17,516; Part time

Benefits offered by this job

Some benefits

Flexible schedule

Job summary

A public library in Spartanburg is seeking a Multimedia and Fiction Assistant. The candidate will provide outstanding customer service, assist with audio-visual equipment, and conduct programs for adults. A Bachelor's degree is required along with a strong grasp of entertainment knowledge and excellent writing skills. The role offers a flexible schedule with 25 hours per week.

Qualifications

• Bachelor’s degree or equivalent combination of education and experience.
• Strong skills to work with various digital devices and software.
• Excellent writing skills with a strong grasp of grammar.

Responsibilities

• Provide superior customer service daily at a busy public service desk.
• Assist in maintenance, setup, and troubleshooting of audio-visual equipment.
• Plan, promote, and present quality programs for adults.

Skills

Customer service skills

Knowledge of audio-visual equipment

Interpersonal skills

Strong writing skills

Time management skills

Education

Bachelor’s degree or equivalent experience

Job description

To be considered for this position, applicants must submit a cover letter, application, and resume.

POSTING DATE: October 21, 2025
JOB TITLE: Multimedia and Fiction Assistant, Grade 17
LOCATION: Headquarters Library
DATE AVAILABLE: December 1, 2025
SALARY: $1,440 per month (Includes some benefits)

HOURS: 25 hours per week
Week A&B - Monday: 10:00am-7:00pm, Tuesday: 8:45am-6:15pm, Friday: 8:45am-6:15pm
Week C - Monday: 10:00am-7:00pm, Thursday: 8:45am-6:15pm, Saturday: 9:45am-5:15pm
Week D - Sunday: 12:30pm-5:15pm, Monday: 9:30am-7:00pm, Friday: 8:45am-6:15pm

(Note: Must be flexible to accommodate schedule changes, may be asked to work other times as needed.)

EDUCATION/EXPERIENCE: Bachelor’s degree or equivalent combination of education and experience; Must pass pre‑employment testing.

ESSENTIAL FUNCTIONS:

• Primarily responsible for providing superior customer service daily to patrons of all ages at a busy public service desk on the main floor of the building, fielding questions about library resources, materials, digital devices, and offering suggestions.
• Assists in requests, maintenance, setup and troubleshooting of audio‑visual equipment for patrons & staff.
• Provides patron support and troubleshooting for the library’s streaming and downloadable collections.
• Responsible for maintaining an attractive space in the Fiction, Movie, Television and Video Game areas at the Headquarters Library, including collections, displays, and signage.
• Regularly plans, promotes, presents and analyzes quality programs that meet the needs and interests of adults.
• Attends regular training related to adult services and other library work, and may assist at other desks across the system as needed.
• Participates in department meetings, Adult Services Committee meetings, and online discussions.
• Assists the Assistant Director of Multimedia & Fiction and the Director of Adult Services with implementation of departmental and systemwide projects.
• Maintains awareness of & completes ongoing training regarding safety and security for all in the building.

KNOWLEDGE & SKILLS:

• Bachelor’s degree or equivalent combination of education and experience.
• Broad knowledge of entertainment for adults, from books, comics and manga to games, movies and television, plus an ongoing interest in pop culture and technology.
• Strong skills and ability to work with a variety of digital devices, software, and audio‑visual equipment.
• Excellent interpersonal and customer service skills that display a positive attitude, cultural sensitivity, a sense of humor, with the ability to interact with people from all backgrounds and age groups.
• Excellent writing skills with a strong grasp of grammar and ability to structure descriptions of events and materials.
• Creative, flexible and organized with good time management skills and attention to detail.
• Ability to take direction and work independently or with a team, plus strong work ethic and initiative.
• SCPL uses multi‑factor authentication for network and program access. Employees may be required to use their personal device for MFA.
• Valid driver’s license with the ability to drive to other libraries or for community outreach.

The library accepts applications with cover letter and resume when a job position is available. Drug Testing is part of the library’s hiring process. If you require any accommodations in applying for any position, please do not hesitate to ask. The Spartanburg County Public Library is proud to be tobacco free.