Multifamily Maintenance Technician — On-Call & Team‑Driven

Acc-Management-Group,-Inc; Madison (WI); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Competitive pay with bonuses

Medical, dental, vision (HRA)

STD/LTD and life insurance

Company-paid life insurance

401(k) with company match

Paid time off

10 paid holidays

Employee Assistance Program

Job summary

ACC Management Group seeks a full-time Maintenance Technician for Rise Madison, a 245-unit community. You will support the Lead Maintenance Technician and Community Manager to handle work orders, turnovers, and overall property upkeep across multiple buildings and parking structures.

Ideal candidates have 1–2 years of maintenance experience in multifamily settings, with basic skills in electrical, plumbing, HVAC, and general carpentry, plus strong communication and customer service.

Qualifications

• 1-2 years of maintenance experience required.
• Multi-family property maintenance experience is preferred.
• Basic knowledge and understanding of electrical, plumbing, groundskeeping, and troubleshooting.
• Must be able to physically inspect the properties.
• Basic knowledge and able to use a variety of equipment including circular saw, drill, jig saw, electrical tester, hand tools, power tools, and cordless tools.
• Maintain valid driver's license with acceptable driving record.
• Flexibility with working hours and availability for on-call emergencies
• Ability to prioritize and possess efficient time management skills.
• Demonstrates excellent verbal and written communication skills.
• Strong customer service skills with ability to handle complaints in a positive and time efficient manner.
• Goal-oriented and team player.
• Ability to work independently under tight deadlines.
• Exhibits a high degree of professionalism and respect through appearance and interactions with others.

Responsibilities

• Monitor all interior and exterior for maintenance issues.
• Perform inspections of all apartments, buildings, and common areas.
• Electrical: replace or fix outlets, light switches, fixtures, and breakers.
• Plumbing: replace or fix faucets, re-piping, toilets, sinks, and unclogging drains.
• Heating and Cooling: general heating repairs and cleaning filters, compressors, and condenser coils.
• Groundskeeping, including but not limited to: Picking up trash and keeping the building clean and presentable both inside and out. Shoveling and salting sidewalks and entry ways in winter, and lawn care and landscaping as needed.
• General carpentry and drywall repairs as needed.
• Assist with any cleaning and janitorial requests as needed.
• Paint units and general common areas as needed.
• Repair and replace windows and screens as needed.
• Troubleshoot, repair, or replace appliances.
• Maintain an accurate log of trash pick -ups and snow removal to ensure timeliness and billing is correct.
• Repair and replace locks and deadbolt locks as needed.
• Communicate with the manager on daily work orders and provide status update to ensure all orders are current and collected.
• Perform and conduct all unit turnovers within ACC policies and by provided deadlines.
• Create and maintain a safe work environment and all concerns or hazards be directed to the manager immediately.
• Perform preventative maintenance per the ACC policies and operations manual by testing all emergency fighting, smoke detectors, fire alarm systems, emergency exits, and any other systems in place.
• Respond to on-call emergencies after work hours and on weekends as needed.
• All on-call emergencies must be responded to within 20 minutes from the time when the call is received.
• Report and document all accident and emergency situations in a timely manner.
• Keep all resident and sensitive information confidential per the company policy.
• Maintain relationships with all vendors, suppliers, and professionals servicing the company and/or property.
• Assist other properties with maintenance requests as needed.
• All other duties as assigned.

Skills

Multifamily maintenance

Appliances

Plumbing

Electrical

HVAC

Communication

Teamwork

Customer service

Bilingual

Job description

ACC Management Group seeks a full-time Maintenance Technician for Rise Madison, a 245-unit community. You will support the Lead Maintenance Technician and Community Manager to handle work orders, turnovers, and overall property upkeep across multiple buildings and parking structures.

Ideal candidates have 1–2 years of maintenance experience in multifamily settings, with basic skills in electrical, plumbing, HVAC, and general carpentry, plus strong communication and customer service.