Multifamily Maintenance Supervisor: Hands-On Lead

Harbor Group Management Co.; San Antonio (TX); On-site; USD 48,000 - 72,000; Full time

Benefits offered by this job

Competitive Salaries & Bonuses

Medical, Dental & Vision Plans

401(k) Plan with Employer Matching

PTO & 10+ Paid Holidays

Paid Parental Leave

Paid Birthday Off (Multifamily)

Flexible Spending Accounts

Company-Paid Long-Term Disability

Company-Paid Life Insurance

Short-Term Disability

Health Savings Account with Employer

Pre-Tax Commuter Benefit (Corporate)

Wellness Perks

FinFit Financial Wellness Program

Legal Resources

Employee Apartment Discount

Employee Referral Program

Employee Assistance Program

Tuition Reimbursement

Insta Pay Eligible

Volunteer & Community Service Opportun

Job summary

Harbor Group Management Co. is seeking a Maintenance Supervisor to oversee the maintenance team and manage day-to-day property upkeep at the community in San Antonio.

The role requires strong technical skills in plumbing, HVAC, electrical, and general repairs, with a focus on safety, cleanliness, and curb appeal. You will lead preventive maintenance, coordinate with vendors, and ensure timely completion of service requests while maintaining compliance with company standards and budget

Qualifications

• Minimum of three years' experience in multifamily property maintenance.
• At least one year of supervisory or team leadership experience is required.
• Expertise in general maintenance including plumbing, electrical, carpentry, drywall, painting, or appliance repair.
• EPA Universal or HVAC certification based upon property requirements.
• Proficiency in diagnosing maintenance issues and implementing effective solutions.
• Excellent organizational and communication skills with the ability to manage multiple tasks and deadlines in a fast-paced environment.
• Strong attention to detail, problem-solving skills, and the ability to work independently or as part of a team.
• Proficient with Microsoft Office; Property Management software and Maintenance Ticketing System experience is a must.
• Must be customer-service oriented with the ability to interact professionally with residents and vendors.
• Must be available for emergency on-call, including evenings and weekends upon the needs of the property.
• Valid driver's license required (for operating golf carts or company vehicles on property if applicable).

Responsibilities

• Supervise, train, and provide guidance to the maintenance team, ensuring tasks are completed effectively and on time.
• Diagnose and repair issues related to plumbing, HVAC, electrical, appliances, carpentry, and general property maintenance.
• Respond to resident service requests and complete work orders in accordance with company standards and timelines.
• Oversee and participate in the "make-ready" process, including pre-move-out inspections, punch list creation, scheduling of vendors, and final quality checks.
• Ensure all common areas, exteriors, and grounds are clean, safe, and visually appealing in alignment with company standards.
• Schedule and supervise both in-house maintenance and third-party contractor/vendor work.
• Perform and document monthly preventative maintenance according to company policies and procedures.
• Maintain an organized inventory of supplies, tools, and parts; order materials as needed while adhering to budget guidelines.
• Ensure safety protocols are followed by conducting regular safety meetings, maintaining current MSDS sheets, and complying with OSHA and other safety standards.
• Inspect work completed by staff, vendors, and contractors to verify quality and compliance with specifications.
• Provide excellent customer service by addressing resident concerns promptly and professionally.
• Identify cost-saving opportunities and avoid unnecessary replacement of parts or materials.

Skills

Team leadership

Maintenance diagnosis

Customer service

Communication

Organizational skills

MS Office

Education

EPA Universal HVAC certification

Tools

Property Management software

Maintenance ticketing system

MS Office

Job description

Harbor Group Management Co. is seeking a Maintenance Supervisor to oversee the maintenance team and manage day-to-day property upkeep at the community in San Antonio.

The role requires strong technical skills in plumbing, HVAC, electrical, and general repairs, with a focus on safety, cleanliness, and curb appeal. You will lead preventive maintenance, coordinate with vendors, and ensure timely completion of service requests while maintaining compliance with company standards and budget