Multifamily Leasing Specialist | Customer Experience & Growth

BH Management Services, LLC; Overland Park (KS); On-site; USD 32,000 - 42,000; Full time

Job summary

BH Management, LLC in Overland Park, Kansas is seeking a Leasing Consultant to respond to inquiries, market vacancies, and lease or renew apartments while delivering outstanding customer service to prospective residents.

Key duties include touring show units, processing applications, logging lead information, promoting current incentives, and ensuring compliance with Fair Housing guidelines in a fast-paced community environment.

Qualifications

• Previous experience in a customer-facing role.
• Demonstrated sales and closing skills.
• Excellent organizational and communication skills.
• Ability to work with a diverse group of people.
• When required by law, must have state leasing license or ability to obtain it within the required timeframe.

Responsibilities

• Market and lease vacant units following company standards.
• Process lease applications for approval by the Community Manager.
• Tour show units and greet prospects, including model units.
• Log prospect information and respond to emails, calls, and texts.
• Promote current incentives and stay updated on promotions.
• Ensure compliance with Fair Housing guidelines and company policies.

Skills

Customer-facing experience

Sales and closing skills

Organizational and communication

Diversity awareness

State leasing license (or ability)

Job description

BH Management, LLC in Overland Park, Kansas is seeking a Leasing Consultant to respond to inquiries, market vacancies, and lease or renew apartments while delivering outstanding customer service to prospective residents.

Key duties include touring show units, processing applications, logging lead information, promoting current incentives, and ensuring compliance with Fair Housing guidelines in a fast-paced community environment.