Multi-Unit Training Director for Culture & Growth

Ontario Trillium Foundation; Bradenton (FL); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Paid time off

Hourly pay

Overtime 1.5x

401K matching

Health care credit

Uniform allowance

Free food

Job summary

Chick-fil-A is seeking a Training Coordinator to grow the business and our people through comprehensive training, aligning team members with our values and standards. The role also handles all related administrative duties to steward people and property entrusted to CFA.

The position emphasizes developing training programs, organizing orientation, and maintaining ongoing communication with the training team to ensure consistency and excellence across shifts.

Responsibilities

• Conduct orientation so that new hires will be introduced to CFA culture. New hires should know and understand our performance standards and expectations upon completion of orientation.
• Organize classroom training so that new team members will receive the foundational knowledge they need to begin training in the restaurant
• Create and administer menu test; keep menu test updated with current menu items
• Develop written training program for each level of our team: team member, Trainer I, Trainer II, and Shift Leader
• Teach new trainers how to be effective in their training efforts and ensure they are following the appropriate program.
• Conduct training exit interviews with trainees and their trainers to determine whether new team members are ready to exit the first phase of training or if their training period should be extended.
• Gather feedback from trainees and trainers in order to continually improve the training program.
• Coordinate necessary certification classes
• Assign Pathway modules as needed to new hires and team members who desire to aspire to become trainers
• Maintain training threads on Slack App to initiate and encourage communication
• Create work schedules on a weekly basis for trainers and trainees

Job description

Chick-fil-A is seeking a Training Coordinator to grow the business and our people through comprehensive training, aligning team members with our values and standards. The role also handles all related administrative duties to steward people and property entrusted to CFA.

The position emphasizes developing training programs, organizing orientation, and maintaining ongoing communication with the training team to ensure consistency and excellence across shifts.