Multi-Unit Sales & Market Support Specialist

Edward Don & Company; Woodridge (IL); On-site; USD 55,000 - 75,000; Full time

Job summary

Edward Don & Company is seeking a logistics and sales support specialist to coordinate multi-unit customer rollouts, prepare quotes, and manage contracts. You will partner with Sales, DSM and Finance to set pricing, maintain databases, and ensure on-time shipments.

The role requires a Bachelor's degree in Supply Chain/Operations/Business or 5 years of related experience, strong MS Office skills, and proven ability to manage multiple tasks with attention to detail.

Qualifications

• Bachelor's in Supply Chain, Operations and Business or 5+ years in supply chain/quality control.
• Working knowledge of Info Builders, SAP reports, Don Quotes, Auto Quote.
• Strong time management, prioritization and communication skills.
• Excellent organizational and administrative abilities with MS Office proficiency.

Responsibilities

• Coordinate logistics for new customer rollouts and product launches with internal/external customers.
• Attend business reviews with multi-unit customers (on/off premise).
• Maintain/update databases to provide essential data to Don Users.
• Communicate with multi-unit customers to address questions, quotes and contracts.
• Prepare quotes, cost forms, contracts, order guides and pricing reports.
• Generate quotes for stock and non-stock items; assist in pre-pack check-ins at openings.
• Set up new accounts/vendors and enter contracts; follow through with vendors.
• Review monthly vendor contracts and in-house expirations; negotiate price increases.
• Create customer Stock Level Reports and monitor weekly usage to prevent outages.
• Serve as liaison between Customer Service and customers; resolve satisfaction issues.

Skills

Time management

Prioritization

Communication

MS Office

Education

Bachelor's degree in Supply Chain, Operations and Business

High School Diploma/equivalent

Tools

Info Builders

SAP System reports

Don Quotes

Auto Quote

Job description

Edward Don & Company is seeking a logistics and sales support specialist to coordinate multi-unit customer rollouts, prepare quotes, and manage contracts. You will partner with Sales, DSM and Finance to set pricing, maintain databases, and ensure on-time shipments.

The role requires a Bachelor's degree in Supply Chain/Operations/Business or 5 years of related experience, strong MS Office skills, and proven ability to manage multiple tasks with attention to detail.