Multi-Unit Restaurant Operations Leader

Dunkin' | High Performance Hospitality; San Diego (CA); On-site; USD 90,000 - 120,000; Full time

Job summary

Dunkin' | High Performance Hospitality in Southern California seeks an Assistant District Manager to strengthen store-level execution across assigned restaurants. This hands-on leader coaches GMs, drives P&L discipline, staffing, training, inventory control, and guest experience.

You will move between stores, inspect operations, implement improvement plans, and ensure brand standards, speed of service, and cleanliness.

Qualifications

• 3+ years of QSR, coffee, bakery, fast casual, or high-volume restaurant management experience.
• Proven ability to manage or influence store-level P&L, labor scheduling, inventory, ordering, cash controls, and guest experience metrics.
• Strong floor leadership skills to coach in the moment and build manager capability.
• Experience hiring, training, counseling, evaluating, and developing restaurant staff.

Responsibilities

• Coach GMs on sales growth, labor scheduling, food cost, waste, inventory, and controllable expenses.
• Inspect restaurants with DM to identify opportunities and execute improvement plans.
• Ensure daily operations run smoothly, including opening/closing, rush readiness, and brand standards.
• Lead training for crew, shift leaders, and managers, including food safety and policies.
• Support hiring, onboarding, staffing levels, scheduling, and performance improvement.
• Monitor inventory counts, ordering, vendor usage, and waste minimization.
• Address maintenance issues and ensure store readiness and cleanliness.
• Implement seasonal promotions and local marketing within the district.
• Respond to staffing shortages or guest escalations as directed.

Skills

P&L management

Staffing & scheduling

Guest experience

Coaching & development

Training

Food safety

Operational procedures

Communication

Travel between stores

Bilingual English/Spanish

Tools

POS systems

Back-office software

Scheduling software

Inventory platforms

eSupport systems

Job description

Dunkin' | High Performance Hospitality in Southern California seeks an Assistant District Manager to strengthen store-level execution across assigned restaurants. This hands-on leader coaches GMs, drives P&L discipline, staffing, training, inventory control, and guest experience.

You will move between stores, inspect operations, implement improvement plans, and ensure brand standards, speed of service, and cleanliness.