Multi-Unit GM, Ice Cream Retail Leadership

Van Leeuwen Ice Cream; Burlington (MA); On-site; USD 70,000 - 75,000; Full time

Benefits offered by this job

Employee Scoop Card

Medical, Dental + Vision Insurance

401k with up to 4% Employer Match

Cell Phone Reimbursement Plan

Paid Time Off - 3 Weeks / 120 Hours

Paid Sick Time

Yearly Performance Reviews

Job summary

Van Leeuwen Ice Cream is hiring a full-time Multi-Unit General Manager to oversee both our Northshore and Burlington Mall locations. This role partners with the founding team to scale operations in a high-volume retail environment and lead passionate teams who deliver outstanding guest experiences.

The ideal candidate will have multi-unit retail management experience, strong leadership and communication skills, and a proven ability to manage staffing, inventory, and budgets while maintaining our

Qualifications

• ServSafe Manager Food Handlers license required.
• 2+ years of experience in a food retail management role preferred.
• Prior experience managing a team required.
• Excellent communication and problem-solving skills.
• Ability to multitask.

Responsibilities

• Completes store operational requirements by scheduling and assigning stations for employees.
• Maintains store staff by recruiting, selecting, orienting, and training employees.
• Maintains store staff job results by coaching, counseling, disciplining, and terminating employees; planning, monitoring, and appraising job results.
• Achieves financial objectives by monitoring sales targets, maintaining budgets, and properly forecasting labor.
• Upholds excellent standard of customer service.
• Ensures availability of merchandise and services by communicating with vendors; maintaining inventories.
• Maintains a safe and clean environment for customers and employees.
• Rolls out new menu items to team members and communicates these changes throughout the retail space.
• Processes weekly payroll in a timely and accurate manner.
• Orders and maintains uniform supply and successfully holds all employees to uniform standard.
• Addresses all maintenance issues.

Skills

Food service mgmt

Team leadership

Communication

Multitasking

Job description

Van Leeuwen Ice Cream is hiring a full-time Multi-Unit General Manager to oversee both our Northshore and Burlington Mall locations. This role partners with the founding team to scale operations in a high-volume retail environment and lead passionate teams who deliver outstanding guest experiences.

The ideal candidate will have multi-unit retail management experience, strong leadership and communication skills, and a proven ability to manage staffing, inventory, and budgets while maintaining our