Store General Manager - Ice Cream & Team Leader

Van Leeuwen Ice Cream; New Canaan (AL); On-site; USD 65,000 - 70,000; Full time

Benefits offered by this job

Medical, Dental + Vision Insurance

401k with Employer Match

Paid Time Off - 3 Weeks / 120 Hours

Job summary

Van Leeuwen Ice Cream is hiring a full-time General Manager (Single Unit) to oversee the New Canaan, CT location. The GM will lead store operations, people management, sales, inventory, and guest services, partnering with the founding team to drive growth and maintain high standards.

Ideal candidates have experience running food-retail spaces, leading teams in fast-paced settings, and a passion for ice cream.

Qualifications

• Excellent communication and problem-solving skills.

Responsibilities

• Completes store operational requirements by scheduling and assigning stations for employees
• Maintains store staff by recruiting, selecting, orienting, and training employees
• Maintains store staff job results by coaching, counseling, disciplining, and terminating employees; planning, monitoring, and appraising job results
• Achieves financial objectives by monitoring sales targets, maintaining budgets, and properly forecasting labor
• Upholds excellent standard of customer service
• Ensures availability of merchandise and services by communicating with vendors; maintaining inventories
• Maintains a safe and clean environment for customers and employees
• Rolls out new menu items to team members and communicates these changes throughout the retail space
• Processes weekly payroll in a timely and accurate manner
• Orders and maintains uniform supply and successfully holds all employees to uniform standard
• Addresses all maintenance issues

Skills

Communication

Team management

Multitasking

Problem solving

Food retail management

ServSafe

Tools

ServSafe license

Job description

Van Leeuwen Ice Cream is hiring a full-time General Manager (Single Unit) to oversee the New Canaan, CT location. The GM will lead store operations, people management, sales, inventory, and guest services, partnering with the founding team to drive growth and maintain high standards.

Ideal candidates have experience running food-retail spaces, leading teams in fast-paced settings, and a passion for ice cream.