Multi-Unit GM — Lead Growth & Team Excellence in Ice Cream

Van Leeuwen Ice Cream; Virginia; On-site; USD 70,000 - 73,000; Full time

Benefits offered by this job

Employee Scoop Card

Medical, Dental + Vision Insurance

401k with Employer Match

Cell Phone Reimbursement

Paid Time Off - 3 Weeks / 120 Hours

Paid Sick Time

Yearly Performance Reviews

Job summary

Van Leeuwen Ice Cream is hiring a full-time Multi-Unit General Manager to oversee two locations in the Virginia market. The role requires strong food retail leadership, experience managing teams, and a passion for exceptional guest service.

You will drive store operations, sales, inventory, and payroll, while upholding safety standards and brand integrity. Salary ranges from $70,000 to $73,000 USD per year, with comprehensive benefits.

Qualifications

• ServSafe Manager Food Handlers license required.
• 2+ years of experience in a food retail management role preferred.
• Prior experience managing a team required.
• Excellent communication and problem-solving skills.
• Able to lift 50 lbs regularly.
• Stand for extended periods and walk stairs regularly.
• Stand, bend and reach for prolonged periods; multi-task in a fast-paced environment.

Responsibilities

• Completes store operational requirements by scheduling and assigning stations for employees.
• Maintains store staff by recruiting, selecting, orienting, and training employees.
• Maintains store staff job results by coaching, counseling, disciplining, and terminating employees; planning, monitoring, and appraising job results.
• Achieves financial objectives by monitoring sales targets, maintaining budgets, and properly forecasting labor.
• Upholds excellent standard of customer service.
• Ensures availability of merchandise and services by communicating with vendors; maintaining inventories.
• Maintains a safe and clean environment for customers and employees.
• Rolls out new menu items to team members and communicates these changes throughout the retail space.
• Processes weekly payroll in a timely and accurate manner.
• Orders and maintains uniform supply and successfully holds all employees to uniform standard.
• Addresses all maintenance issues.

Skills

ServSafe Manager

Food retail management experience

Team management

Communication skills

Problem solving

Dexterity

Heavy lifting

Stamina

Mobility

Flexibility

Multi-tasking

Job description

Van Leeuwen Ice Cream is hiring a full-time Multi-Unit General Manager to oversee two locations in the Virginia market. The role requires strong food retail leadership, experience managing teams, and a passion for exceptional guest service.

You will drive store operations, sales, inventory, and payroll, while upholding safety standards and brand integrity. Salary ranges from $70,000 to $73,000 USD per year, with comprehensive benefits.