Multi-Unit General Manager

Van Leeuwen Ice Cream; Washington (District of Columbia); On-site; USD 65,000 - 70,000; Full time

Benefits offered by this job

Employee Scoop Card

Medical, Dental + Vision Insurance with 70% Employer Contribution

401k with up to 4% Employer Match

Cell Phone Reimbursement Plan

Paid Time Off – 3 Weeks

Paid Sick Time

Yearly Performance Reviews

Job summary

A popular ice cream retailer in Washington D.C. is hiring a full-time Multi-Unit General Manager. This role involves overseeing operations at two new locations, managing staff, ensuring excellent customer service, and achieving financial objectives. The ideal candidate has 2+ years of food retail management experience, strong communication and problem-solving skills, and can lift 50 lbs or more. The position offers a salary range of $65,000 — $70,000 USD along with various benefits including health insurance and a 401k plan.

Qualifications

• 2+ years of experience in a food retail management role preferred.
• Prior experience managing a team required.
• Able to regularly lift 50 lbs or more.

Responsibilities

• Schedule and assign stations for employees.
• Recruit, select, orient, and train employees.
• Monitor sales targets and maintain budgets.
• Ensure excellent customer service standards.
• Maintain inventory and communicate with vendors.
• Process weekly payroll accurately.

Skills

Communication skills

Problem-solving skills

Team management

Multitasking

Education

ServSafe Manager Food Handlers license

Job description

We started Van Leeuwen Ice Cream in a yellow truck on the streets of NYC in 2008 with a mission to make good ice cream that makes you feel good.

Nowadays, people can spend so much time on what’s “healthy” they don’t stop to consider what’s healthy. As far as we’re concerned, happiness is healthiness. We strive to ensure every scoop, store and employee feels and creates one community to contribute to the overall brand.

Van Leeuwen Ice Cream is hiring a full‑time Multi‑Unit General Manager to oversee two locations opening in our growing Washington D.C market. This is a great opportunity for a highly experienced individual to work closely with the founding team of Van Leeuwen Ice Cream as they embark on their next stage of accelerated growth. The ideal candidate is someone who has experience operating food retail spaces (multi‑unit or high volume single‑unit), loves building and leading teams, and can thrive in a fast‑paced environment (and loves ice cream!).

The Multi‑Unit General Manager is responsible for the overall operation of their assigned store(s). This includes managing people operations, sales, inventory, and the guest service experience.

Job Responsibilities

• Completes store operational requirements by scheduling and assigning stations for employees
• Maintains store staff by recruiting, selecting, orienting, and training employees
• Maintains store staff job results by coaching, counseling, disciplining, and terminating employees; planning, monitoring, and appraising job results
• Achieves financial objectives by monitoring sales targets, maintaining budgets, and properly forecasting labor
• Upholds excellent standard of customer service
• Ensures availability of merchandise and services by communicating with vendors; maintaining inventories
• Maintains a safe and clean environment for customers and employees
• Rolls out new menu items to team members and communicates these changes throughout the retail space
• Processes weekly payroll in a timely and accurate manner
• Orders and maintains uniform supply and successfully holds all employees to uniform standard
• Addresses all maintenance issues

Job Requirements

• ServSafe Manager Food Handlers license required
• 2+ years of experience in a food retail management role preferred
• Prior experience managing a team required
• Excellent communication and problem‑solving skills
• Ability to regularly lift 50 lbs or more
• Ability to multitask

Perks + Benefits

• Employee Scoop Card (Enjoy Ice Cream from any of our scoop shops nationwide)
• Medical, Dental + Vision Insurance with 70% Employer Contribution
• 401k with up to 4% Employer Match
• Cell Phone Reimbursement Plan
• Paid Time Off – 3 Weeks / 120 Hours Total
• Paid Sick Time
• Yearly Performance Reviews

Van Leeuwen Ice Cream is committed to pay transparency and equity among all employees and provides employees an environment where pay transparency and dialogue on compensation are allowed. Van Leeuwen Ice Cream complies with Equal Employment Opportunity laws as well as federal, state, and local laws on compensation, pay transparency, and pay equity.

The actual base salary offered will depend on a variety of factors, including without limitation, the qualifications of the individual applicant for the position, years of relevant experience, level of education attained, certifications or other professional licenses held.

Salary Range: $65,000 — $70,000 USD

Here at Van Leeuwen, Good Ice Cream Is For Everyone! As an equal opportunity employer, we strive to foster a welcoming, diverse environment for every employee and customer. We pride ourselves on the creativity that goes into our ice cream and is built in our stores (by YOU) that help us meet our missions and values.