Multi-Unit District Manager: Lead Teams, Drive Guest Service

Baskin-Robbins; Hampden (ME); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive Salary

Bonus up to 10%

Vehicle Reimbursement

Cell Phone Reimbursement

Medical Benefits

2 Weeks Paid Time Off

Job summary

Dunkin' Donuts in Hampden, ME seeks a District Manager to recruit, develop and oversee 5–6 stores, ensuring operational standards, order accuracy, speed of service, product quality and outstanding Guest Service. The role emphasizes leadership and guest experience in a fast-paced environment.

The ideal candidate will demonstrate strong people management, coaching and communication skills, with a focus on driving results and continuous improvement across the district.

Qualifications

• 1–3 years in a multi-unit management capacity, in a fast-paced environment.
• Experience in a quick service restaurant (QSR) is preferred.
• Serve-Safe certification preferred.

Responsibilities

• Leads Operational Excellence and Guest Service commitments across stores.
• Builds Team Talent through hiring, training and coaching.
• Drives Sales Growth and analyzes performance to improve results.
• Manages Controllables and restaurant compliance under deadlines.
• Plans and communicates actionable strategies to achieve goals.

Skills

Leadership

Guest Service

Team Management

Coaching

Communication

Decision Making

Education

Bachelor's degree in business or related field

Job description

Dunkin' Donuts in Hampden, ME seeks a District Manager to recruit, develop and oversee 5–6 stores, ensuring operational standards, order accuracy, speed of service, product quality and outstanding Guest Service. The role emphasizes leadership and guest experience in a fast-paced environment.

The ideal candidate will demonstrate strong people management, coaching and communication skills, with a focus on driving results and continuous improvement across the district.