Multi-Unit District Leader — Ops, Sales & People

Public Storage; Queens (KY); On-site; USD 105,000 - 121,000; Full time

Benefits offered by this job

Stock program with dividends

Health care programs

401(k) with employer match

Paid time off

Monday through Friday work schedule

Job summary

Public Storage seeks a District Manager to lead and develop a high-performing team across multiple locations. You will drive sales, ensure exceptional customer experiences, and manage operations, audits, and vendor relations.

You’ll use analytics to spot opportunities, coach frontline staff, and maintain safety and upkeep across properties. This role requires relocation flexibility and a focus on delivering results in a fast-paced retail environment.

Qualifications

• Relocation: future relocation ability is very important for growth.
• Demonstrated leadership in building, developing and retaining high-performing teams of non-exempt employees in a retail, service, hospitality or related industry
• Proven track record of top tier performance
• Experience managing operational audits and payroll budgets
• Exceptional communication and time management skills
• Passion for sales and customer service excellence

Responsibilities

• Lead an Engaged Team: recruit, motivate and retain a dedicated team of customer facing hourly front-line employees; drive your team with effective communication and provide coaching on customer service and sales strategies
• Brand Ambassador & Operational Excellence: manage physical assets including repair and maintenance systems and processes, vendor management and cleaning standards; oversee delinquent tenant processes including auctions by coaching your team to reduce delinquency rates and improve customer retention; conduct monthly property audits and ensure operational standards and safety compliance are met
• Deliver Outstanding Customer Service: provide a welcoming and well-maintained environment to customers through your team, effective facility maintenance and vendor management; address customer inquiries and concerns promptly in a professional manner
• Grow and Maintain a Robust Business: drive business forward using analytics to identify trends, develop and implement strategies to capitalize on opportunities in your district; communicate effectively with customers, colleagues and team-members

Skills

Leadership

Team coaching

Sales orientation

Customer service

Communication

Education

Bachelor's degree preferred

Tools

MS Office

Job description

Public Storage seeks a District Manager to lead and develop a high-performing team across multiple locations. You will drive sales, ensure exceptional customer experiences, and manage operations, audits, and vendor relations.

You’ll use analytics to spot opportunities, coach frontline staff, and maintain safety and upkeep across properties. This role requires relocation flexibility and a focus on delivering results in a fast-paced retail environment.