Multi-Unit District Leader — Grow Stores & Leaders

Starbucks; San Jose (CA); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) with employer match

Tuition coverage (Starbucks College)

Job summary

Starbucks is recruiting a District Manager to lead a portfolio of stores, shaping strategies and ensuring consistent execution to drive growth and exceptional customer service across communities.

You will develop Store Managers into effective leaders, coach teams, and serve as a key resource on operations, staffing and policy adherence. This role requires a track record of multi-unit supervision and strong communication skills.

Qualifications

• 5+ years of retail experience managing 2 or more stores, departments or units, P&L, inventory, operations and customer service.
• 5+ years of management experience leading a team of 6 or more, including training and coaching, with strong leadership and communication skills.
• 3+ years of experience in a customer service oriented role.
• Experience in a multi-unit environment, knowledge of retail or restaurant industry operations and financial reporting.
• Strong organizational, interpersonal and problem solving skills.
• Minimum High School or GED. Note: a college degree in business or a closely related field, OR 4+ years of US Military service may substitute for a portion of the required experience

Responsibilities

• Grow a portfolio of successful businesses: develop district-level strategies to achieve each store’s financial, operational and customer-service goals, while addressing each store’s unique strengths and challenges.
• Lead a team of leaders: motivate, coach and strengthen Store Managers as team leaders, retail operators and business owners.
• Serve as a resource: provide expertise on key customer issues, team staffing and management, store operations and company policies and procedures.

Skills

Retail leadership

Team coaching

Customer experience

Communication skills

Education

High school diploma/GED

College degree optional

Military service substitution

Job description

Starbucks is recruiting a District Manager to lead a portfolio of stores, shaping strategies and ensuring consistent execution to drive growth and exceptional customer service across communities.

You will develop Store Managers into effective leaders, coach teams, and serve as a key resource on operations, staffing and policy adherence. This role requires a track record of multi-unit supervision and strong communication skills.