Multi-Store Retail Growth Leader

Goodwill Industries of South Florida Inc; Miami (FL); On-site; USD 70,000 - 100,000; Full time

Job summary

Goodwill Industries of South Florida Inc. in Miami, FL seeks an experienced Store Manager to lead multiple retail locations, drive profitability, and support the organization's mission.

Responsibilities include supervising store teams, analyzing sales, managing budgets, recruiting, implementing policies, and ensuring excellent customer service and security across all sites. Strong leadership and communication required.

Qualifications

• A four (4) year college degree is preferred.
• A minimum of five (5) years of management plus multi-store experience is required.

Responsibilities

• Assists in providing management, supervision, and leadership to store locations.
• Assist in conducting weekly and monthly sales analyses and initiate appropriate actions to maintain sales in line with the annual stated objective.
• Assists in recruiting efforts and conducts interviews for store staff.
• Recommends personnel actions, such as hiring, promotions, transfers, discharges, and disciplinary actions, while maintaining the confidentiality of employee records.
• Assists in establishing, implementing, and evaluating operational policies for retail sales activities.
• Assists in analyzing and controlling expenses to conform to budgetary requirements.
• Ensures that stores operate the Processing/Merchandising systems processes, including grading, pricing, stocking, pulling, and returning merchandise, in accordance with the design and consistently.
• Implements a customer service program that ensures customer satisfaction and fosters continuous patronage.
• Assists in maintaining compliance with department and company policies and procedures at all retail locations.
• Responsible for ensuring all security and safety policies and procedures are followed in all stores.

Skills

Leadership

Multi-store management

Staff training

Recruiting

Budget management

Customer service

Education

Bachelor's degree preferred

Job description

Goodwill Industries of South Florida Inc. in Miami, FL seeks an experienced Store Manager to lead multiple retail locations, drive profitability, and support the organization's mission.

Responsibilities include supervising store teams, analyzing sales, managing budgets, recruiting, implementing policies, and ensuring excellent customer service and security across all sites. Strong leadership and communication required.