Multi-State Workers’ Comp Claims Specialist (ME/CT/NJ)

Holmes Murphy; West Des Moines (IA); On-site; USD 57,500 - 98,900; Full time

Benefits offered by this job

Paid parental leave

Tuition reimbursement

401k profit sharing

Generous time off

Volunteer time off

DEI programs

Merit increases

Discretionary bonus

Job summary

Creative Risk Solutions, a Holmes Murphy line of business, seeks a Workers’ Compensation Claims Specialist to support multi-state claims handling across Maine, Connecticut, and New Jersey. You will gather information, investigate lost time claims, and coordinate settlements while maintaining compliant records.

The role requires 3–5 years WC claims experience, licensing in target jurisdictions or the ability to obtain within three months, and a strong focus on accuracy and client service.

Qualifications

• 3–5 years of workers’ compensation claims handling experience.
• Experience handling Maine, Connecticut, and New Jersey claims is required.
• Licenses in Maine, Connecticut, and/or New Jersey or ability to acquire within 3 months.

Responsibilities

• Receive, gather and transmit workers’ compensation information from insureds, claimants and staff promptly.
• Investigate, evaluate, and resolve lost time claims, including litigated matters.
• Mediate between insureds and the insurer, researching coverage issues as needed.
• Enter and maintain accurate claim data in the system, including settlements.
• Generate indemnity and medical payment checks daily.
• Develop and standardize claims handling procedures across CRS.

Skills

Workers' compensation claims handling

Multi-jurisdiction awareness

Analytical abilities

Strong communication

Education

High school diploma

AIC designation

CPCU designation

Job description

Creative Risk Solutions, a Holmes Murphy line of business, seeks a Workers’ Compensation Claims Specialist to support multi-state claims handling across Maine, Connecticut, and New Jersey. You will gather information, investigate lost time claims, and coordinate settlements while maintaining compliant records.

The role requires 3–5 years WC claims experience, licensing in target jurisdictions or the ability to obtain within three months, and a strong focus on accuracy and client service.