Multi-Site Territory Manager, Auto Service Leader

Pep Boys Inc; Town of Florida (NY); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

Life insurance

Short Term Disability

401(k) with company match

PTO and holiday pay

On-demand pay (DailyPay)

Reduced benefits for part-time

Job summary

Pep Boys Inc. is seeking a Territory Manager to oversee up to ~15 service centers in the Miami area. The role requires hands-on leadership through Store Managers to drive sales, profitability, and an outstanding customer experience across locations.

You will regularly visit stores, coach managers, monitor P&L and EBITDA, and ensure standards are met while supporting teams across the territory. Travel within the territory is required.

Qualifications

• Must have leadership experience across multiple sites.
• Proven ability to coach and develop store teams.
• Strong understanding of P&L, expenses, and profitability.
• Willingness to travel regularly within territory.
• Academic credentials preferred but not required for candidacy.

Responsibilities

• Lead and support Store Managers, partnering on operations, staffing, customer service, and performance outcomes.
• Drive sales growth and profitability, monitor P&L, labor costs, and store EBITDA; take corrective action as needed.
• Visit stores weekly to bi-weekly, assess performance, coach managers, provide feedback.
• Develop people initiatives: hiring, onboarding, training, coaching, performance management, HR issues in coordination with HR.
• Ensure consistent, high-quality customer experience across all stores and reinforce best practices.

Skills

People leadership

Coaching & communication

Operational problem solving

Business acumen (P&L)

Travel readiness

Education

High school diploma

Associates/Technical Degree preferred

Job description

Pep Boys Inc. is seeking a Territory Manager to oversee up to ~15 service centers in the Miami area. The role requires hands-on leadership through Store Managers to drive sales, profitability, and an outstanding customer experience across locations.

You will regularly visit stores, coach managers, monitor P&L and EBITDA, and ensure standards are met while supporting teams across the territory. Travel within the territory is required.