Multi-Site Ops Manager, Community Health Programs

Optum; Las Vegas (NV); On-site; USD 73,000 - 130,000; Full time

Benefits offered by this job

Comprehensive benefits

Incentive programs

Equity stock purchase

401k contribution

Job summary

Optum Nevada is seeking an experienced Operations Manager, Community Programs to lead a high-performing, multi-site care delivery operation focused on improving patient outcomes and supporting value-based care initiatives.

The role partners with providers, clinical leaders, stakeholders, and community partners to optimize clinic performance, enhance patient experience, and support organizational growth and quality objectives.

Qualifications

• 2+ years of healthcare operations management experience.
• Experience leading teams and managing day-to-day operational performance.
• Ability to analyze operational and financial data to support business decisions.
• Strong communication, collaboration, and problem-solving skills.
• Ability to travel up to 50% throughout the state of Nevada.

Responsibilities

• Lead and oversee daily operations across assigned clinic and community program locations to ensure efficient service delivery.
• Supervise, coach, and support team members while fostering a culture of accountability and continuous improvement.
• Recruit, hire, onboard, train, and develop staff to ensure operational excellence and patient service.
• Partner with provider leadership, Health Plan of Nevada, and community stakeholders to optimize patient flow and satisfaction.
• Ensure consistent execution of clinic policies, procedures, and standards.
• Oversee business operations including scheduling, payroll, audits, cash handling, and project management.
• Monitor financial performance, participate in budgeting, analyze reports, and prepare variance reporting.
• Ensure accurate charge entry and revenue cycle support processes are maintained.
• Manage facility operations including equipment, supplies, space, and safety initiatives.
• Maintain compliance with regulations and Optum policies.

Skills

Team leadership

Operational oversight

Analytical thinking

Communication

Change management

Education

High School diploma / GED

Job description

Optum Nevada is seeking an experienced Operations Manager, Community Programs to lead a high-performing, multi-site care delivery operation focused on improving patient outcomes and supporting value-based care initiatives.

The role partners with providers, clinical leaders, stakeholders, and community partners to optimize clinic performance, enhance patient experience, and support organizational growth and quality objectives.