Multi-Site Operations Leader

Daifuku Services America Corporation; Carrollton (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

Daifuku Services America Corporation seeks an Operations Support Manager to drive safe, efficient site operations across a nationwide network. The role focuses on training, coaching, and supporting site leaders to achieve safety, quality, and customer-satisfaction goals.

The position reports to the Regional Operations Manager and requires travel up to 75%, with core M-F hours. Strong leadership and budgeting skills are essential to optimize regional operations.

Qualifications

• 5+ years in a leadership role within the service industry.
• Demonstrated success leading geographically dispersed, high-volume multi-site operations.
• Strong leadership, communication, organizational, and project management capabilities.
• Proven analytical skills to identify trends and respond accordingly.
• Ability to navigate a fast-paced, evolving work environment.
• Willingness to work a flexible schedule and travel up to 75%.
• Must be self-directed and proactive in achieving success.

Responsibilities

• Safety: promote a world-class culture where safety is the core focus.
• Team Support: train site leadership and technicians to execute strategies and improve safety, development, and performance.
• Operational Excellence: ensure safe, cost-effective, high-availability operations across multiple sites.
• Performance Monitoring: help meet KPIs related to safety, people, quality, output, and cost.
• Regulatory Compliance: ensure OSHA compliance and safety policy adherence at all sites.
• Operational Support: oversee 800+ employees across 50+ locations in key U.S. regions.
• Engagement: maintain on-site presence and effective virtual communication with teams and customers.
• Leadership Growth: contribute to leadership discussions on operations, people management, and budgeting.
• Long-term Planning: assist in executing goals aligned with company vision; direct workflows.
• Problem Solving: develop solutions to operational challenges and manage contractors.
• Project Management: manage multiple projects with deadlines and department goals.
• Budget Management: review and adjust site budgets as needed.
• Performance Feedback: provide input for appraisals and address disciplinary matters.
• Employee Mentorship: motivate employees to exceed expectations and grow.

Skills

Leadership

Training

Coaching

Multi-site Ops

Budgeting

Safety Compliance

Project Mgmt

Travel

Tools

MS Office

Job description

Daifuku Services America Corporation seeks an Operations Support Manager to drive safe, efficient site operations across a nationwide network. The role focuses on training, coaching, and supporting site leaders to achieve safety, quality, and customer-satisfaction goals.

The position reports to the Regional Operations Manager and requires travel up to 75%, with core M-F hours. Strong leadership and budgeting skills are essential to optimize regional operations.