Regional Operations Manager - Safety & Service

Daifuku Services America Corporation; Carrollton (TX); On-site; USD 85,000 - 140,000; Full time

Job summary

Daifuku Services America Corporation is seeking a Regional Manager to provide operational support to site managers and teams across the US. The role focuses on safety, customer satisfaction, and achieving financial goals while maintaining quality standards.

You will oversee site operations, participate in the Business Development process, and develop annual operating plans and budgets. Strong leadership, communication, and organizational skills are essential.

Qualifications

• Bachelor's Degree in related field and/or 10 years of experience in a high-level service industry management position.
• 5+ years of experience in service provision, adhering to contract terms.
• Strong administrative, communication and leadership skills and abilities, including verbal and written communication, judgment, organizational development, coaching, and counseling.
• Basic knowledge of State and Federal Employment laws.
• Basic knowledge of airport operations and maintenance.
• Ability to pass required background checks.
• Ability to travel up to 50%.

Responsibilities

• Support the overall company safety culture and hold team members accountable for safety behaviors and policies.
• Foster a team environment at both site and regional levels.
• Oversees the business, financial and technical activities of Operations and Maintenance sites.
• Engage with the Business Development process, including contract review.
• Coordinate development of Site's annual operating plan and budget.
• Routinely review P&Ls for designated regional sites.
• Maintain client relationships and own end-to-end customer service experience.
• Plan, develop and implement systems and procedures to ensure operating quality, environmental compliance, and safety.

Skills

Leadership

Communication

Administrative skills

MS Office

Travel up to 50%

Education

Bachelor's Degree in related field

Tools

MS Office (Word, Excel, PowerPoint)

Job description

Daifuku Services America Corporation is seeking a Regional Manager to provide operational support to site managers and teams across the US. The role focuses on safety, customer satisfaction, and achieving financial goals while maintaining quality standards.

You will oversee site operations, participate in the Business Development process, and develop annual operating plans and budgets. Strong leadership, communication, and organizational skills are essential.