Multi-Site Healthcare Practice Ops Manager

tuftsmedicine; United States; On-site; USD 70,000 - 100,000; Full time

Job summary

Tufts Medicine is seeking an experienced Clinical Administration Manager to oversee daily practice operations across Chelmsford and surrounding sites. The role emphasizes budgeting, staffing, and delivering efficient, high-quality patient care within budget targets.

You will lead administrative teams, coordinate with hospital departments, and drive process improvements to enhance efficiency and patient satisfaction at multiple locations including North Chelmsford and Dracut/Westford.

Qualifications

• Bachelor’s degree in business, healthcare, or related field or equivalent combination of education and experience
• Two years of healthcare management or practice management experience with physicians and staff

Responsibilities

• Manages daily practice operations of one or more employed practices to ensure efficiency and patient/employee satisfaction.
• Oversees day-to-day personnel issues including hiring, evaluations, discipline and coaching; conducts orientation for new employees.
• Monitors and controls practice expenses; handles accounts payable and approves expenditures; manages equipment and supplies.
• Conducts monthly meetings with providers and staff to discuss policies, updates and service improvements.
• Works with billing/finance to understand AR, denial trends, referrals, and training needs.
• Assists in annual practice budget preparation and monitors monthly budget performance.
• Ensures compliance with healthcare regulations, OSHA, Meaningful Use measures, and quality targets.
• Promotes cost-effective, high-quality patient care and performance improvements across practices.
• Acts as liaison between practices and hospital departments (Physician Services, IT, Purchasing, PHO, Finance).

Skills

Healthcare management

Practice management

Budgeting

Staff supervision

Operations coordination

Education

Bachelor’s degree in business/healthcare

Associate’s degree in business/healthcare

Job description

Tufts Medicine is seeking an experienced Clinical Administration Manager to oversee daily practice operations across Chelmsford and surrounding sites. The role emphasizes budgeting, staffing, and delivering efficient, high-quality patient care within budget targets.

You will lead administrative teams, coordinate with hospital departments, and drive process improvements to enhance efficiency and patient satisfaction at multiple locations including North Chelmsford and Dracut/Westford.