Multi-Site Field Dispatch & Fleet Coordinator

ADP, Inc.; Town of Florida (NY); On-site; USD 50,000 - 55,000; Full time

Job summary

Certerra is seeking a highly organized Dispatch & Fleet Coordinator to manage scheduling and deployment of our construction material testing technicians and field vehicle fleet in Hollywood, FL. You will ensure the right technician reaches the site on time in a road-ready vehicle, coordinating with project managers, field staff, and vendors.

This role requires 2+ years in dispatch or operations, fluency in English and Spanish, and strong multi-site scheduling skills.

Qualifications

• 2+ years of dispatch, scheduling, or operations coordination experience.
• Fluent in both English and Spanish required.
• Construction industry preferred.
• Strong command of multi-person, multi-site scheduling logistics.
• Excellent verbal and written communication skills; able to manage competing priorities and urgent field situations calmly and decisively.
• Proficiency with scheduling software, fleet management tools, spreadsheets, and work order systems.

Responsibilities

• Coordinate daily and weekly field schedules for a team of materials testing technicians across multiple active project sites.
• Receive and process service requests from project managers, contractors, and clients; assign technicians based on availability, certification, location, and scope.
• Monitor real-time job progress, adjust schedules and relocate technicians/inspectors in response to delays, cancellations, or urgent requests.
• Coordinate equipment availability and consumable supplies as part of dispatch activities.
• Assist administrative department on creating same-day work orders for technicians.
• Actively communicate with admin staff and field technicians to ensure report deliveries and closing out of work orders.
• Communicate job site requirements, access instructions, and safety protocols to technicians before deployment.
• Proactively notify clients of any schedule changes or delays.
• Monitor fleet availability and proactively swap vehicles to prevent scheduling disruptions when a truck is down for maintenance or repair.
• Coordinate all scheduled and unscheduled maintenance of company vehicles.
• Track and manage vehicle registration, insurance documentation across the entire fleet.
• Serve as the first point of contact for breakdowns and roadside issues

Skills

Dispatch coordination

Bilingual English/Spanish

Scheduling logistics

Communication skills

Tools

Scheduling software

Fleet management tools

Spreadsheets

Job description

Certerra is seeking a highly organized Dispatch & Fleet Coordinator to manage scheduling and deployment of our construction material testing technicians and field vehicle fleet in Hollywood, FL. You will ensure the right technician reaches the site on time in a road-ready vehicle, coordinating with project managers, field staff, and vendors.

This role requires 2+ years in dispatch or operations, fluency in English and Spanish, and strong multi-site scheduling skills.