Multi-Site Client Services Manager

Spsnorthamerica; Austin (TX); On-site; USD 70,000 - 90,000; Full time

Job summary

Spsnorthamerica is seeking a Client Services Manager to oversee multiple sites in Austin, Texas. The role involves managing daily service delivery, ensuring client satisfaction, and adherence to company policies.

The ideal candidate will have at least 5 years of operational management experience and strong client relationship skills. Responsibilities include financial management and site supervision, with a focus on maintaining high service levels.

This position requires effective communication, strong ethics, and a professional demeanor in all interactions.

Qualifications

• Minimum of 5 years of experience in relationship building and operational management.
• Management experience overseeing 5-10 employees.
• Ability to build business relationships effectively with C level executives.

Responsibilities

• Oversee daily service delivery and employee management.
• Troubleshoot and resolve client and site management issues.
• Manage site financials including profitability and growth.

Skills

Results-oriented

Client satisfaction focus

Excellent presentation skills

Strong integrity

Good organizational skills

Attention to detail

Excellent communication skills

Education

High School Diploma or equivalent

Tools

Office machinery

Job description

Spsnorthamerica is seeking a Client Services Manager to oversee multiple sites in Austin, Texas. The role involves managing daily service delivery, ensuring client satisfaction, and adherence to company policies.

The ideal candidate will have at least 5 years of operational management experience and strong client relationship skills. Responsibilities include financial management and site supervision, with a focus on maintaining high service levels.

This position requires effective communication, strong ethics, and a professional demeanor in all interactions.