Multi-Site Ambulatory Care Operations Leader

University of California - San Francisco; San Francisco (CA); On-site; USD 110,000 - 140,000; Full time

Job summary

The University of California - San Francisco seeks a Supervisor 2 to oversee clinic operations across multiple sites, ensuring efficient day-to-day functions, staff supervision, and smooth patient services.

You will manage administrative and business functions, participate in revenue management, regulatory compliance, training, and continuous improvement, traveling between locations as needed to support operations.

Qualifications

• Bachelor's degree or equivalent experience in healthcare administration or related field.
• Minimum 5 years of healthcare administration/practice coordination experience.
• Minimum 1 year of supervision/leadership experience.
• Strong supervisory and organizational abilities to manage complex workflows.
• Knowledge of patient scheduling, medical terminology, and regulatory requirements.
• Experience with HR processes, including hiring, performance, and staff development.
• Strong analytical and communication skills for cross-team collaboration.

Responsibilities

• Oversees daily operations and staff across multiple clinics and locations.
• Supervises administrative staff and coordinates with patient support staff.
• Ensures compliance with regulatory requirements and internal standards.
• Participates in hiring, salary actions, performance ratings, and HR matters.
• Develops training programs and orientations for new staff.
• Implements policies for patient reception, scheduling, and records workflow.
• Leads quality improvement initiatives and resolves customer service issues.
• Coordinates IT and revenue management activities; supports billing processes.
• Maintains positive clinic culture and effective staff engagement.

Skills

Supervisory experience

Healthcare administration

Staff coordination

Regulatory compliance

Communication

HR management

Education

Bachelor's degree in related area

Tools

Practice management software

Medical billing systems

Job description

The University of California - San Francisco seeks a Supervisor 2 to oversee clinic operations across multiple sites, ensuring efficient day-to-day functions, staff supervision, and smooth patient services.

You will manage administrative and business functions, participate in revenue management, regulatory compliance, training, and continuous improvement, traveling between locations as needed to support operations.