Clinical Operations Lead: Anesthesia Scheduling

UCSF Health; San Francisco (CA); On-site; USD 120,000 - 180,000; Full time

Job summary

UCSF Health seeks a Clinical Operations Specialist to optimize ambulatory care clinic operations across multiple sites, ensuring adequate coverage and efficiency. You will coordinate with Nurse Managers and Medical Directors and drive large-scale projects with cross-functional teams.

The role involves analyzing staffing needs for over 298 anesthesiologists and coordinating with CRNA and resident staff, while ensuring patient safety and cost-effective operations.

Qualifications

• Bachelor's degree in a related area and/or equivalent experience/training.
• Minimum 5 years of related experience.
• Experience with and knowledge of software development, automation of workflows or a computer science background.
• Advanced understanding of medical terminology and broad clinical expertise in clinic practice areas.
• Skills in data management.
• Proven ability to apply knowledge of medical center policies, procedures, accreditation, licensing and compliance to assess and monitor clinic operations and recommend improvements.
• Advanced communication skills, including verbal and written, active listening, critical thinking and advising.
• Ability to clearly and concisely communicate about clinic operations and advocate for clinic initiatives.
• Advanced interpersonal skills; ability to work collaboratively and coordinate with others across the organization.
• Successful experience working with diverse teams.
• Advanced organizational and complex project management skills.
• Ability to lead a team, prioritize tasks and see projects through from inception to completion on schedule.
• Exceptional customer service, analytical, planning, problem‑solving, interpersonal and team-building skills.
• Ability to effectively persuade and negotiate results in complex situations.
• Proficiency in Microsoft Office Suite.
• Ability to teach others.
• Excellent mathematical, analytical and communication (verbal and written) skills.

Responsibilities

• Applies extensive knowledge of ambulatory care clinics clinical, regulatory, and operational practices to improve access efficiency and productivity.
• Coordinates and monitors operations of ambulatory care clinics in conjunction with Nurse Manager and Medical Directors.
• Implements projects of large scope and high degrees of complexity.
• Analyzes staffing coverage needs of multiple locations and develops staffing for more than 298 Anesthesiologists, coordinating with CRNA and clinical residents.
• Identify, analyze and resolve staffing conflicts; provide notice to principals regarding amendments and modifications.
• Report directly to the Director of Clinical Operations with close working partnerships with the Vice Chairs of the Department of Anesthesia.

Skills

Communication

Active listening

Critical thinking

Advising

Microsoft Office

Data management

Teach others

Analytical

Problem-solving

Education

Bachelor's degree or equivalent experience

Master's degree

Tools

QGenda scheduling platform

EPIC (Apex) system

FileMaker Pro

Job description

UCSF Health seeks a Clinical Operations Specialist to optimize ambulatory care clinic operations across multiple sites, ensuring adequate coverage and efficiency. You will coordinate with Nurse Managers and Medical Directors and drive large-scale projects with cross-functional teams.

The role involves analyzing staffing needs for over 298 anesthesiologists and coordinating with CRNA and resident staff, while ensuring patient safety and cost-effective operations.