Ambulatory Clinic Operations Leader

North East Medical Services; San Francisco (CA); On-site; USD 110,000 - 160,000; Full time

Benefits offered by this job

Competitive benefits package

Job summary

North East Medical Services in San Francisco seeks a Clinic Operations Manager to oversee ambulatory care services, ensuring high-quality, patient-centered care across the continuum. You will collaborate with medical leadership to maintain quality metrics, develop staff, and manage budgets in a dynamic healthcare environment.

The role requires strong interpersonal and leadership skills, Bachelors in Administration or related field (Master’s preferred), and experience in staff development.

Qualifications

• Bachelor’s degree in Administration or related field or master’s degree preferred.
• At least 2 years managerial experience preferred.
• Excellent interpersonal skills and the ability to handle difficult people and difficult situations.
• Experience in staff development and excellent written and oral skills are required.
• Must be accountable to handle money and balance finances.
• Ability to provide excellent customer service and assist in the resolution of disputes.
• Current documentation of Basic Life Support is required.

Responsibilities

• Manages the daily operations of ambulatory care services throughout the continuum.
• Ensures staff provides the highest quality of care and are in compliance with PCMH, state, federal and local requirements.
• Collaborates with Medical Director, AMD and other providers to improve quality metrics and meet client expectations.
• Develops/implements patient services and day-to-day operations.
• Acts as liaison with payer representatives and regulators.
• Acts as patient advocate resolving patient care issues.
• Demonstrates strong interpersonal communication skills.
• Develops, monitors, and manages budgets and resource allocations.
• Supports Medical Director and AMD in achieving quality and financial goals.
• Provides on-going staff development and feedback; conducts annual evaluations.
• Develops policies and procedures supporting organizational goals.
• Manages HR, safety, and risk management issues; determines staff mix.
• Screens, interviews, hires, trains, and maintains staff competency.
• Provides coaching/counseling sessions as appropriate.
• Maintains effective relationships with other departments, regulators, and external customers.
• Ensures staff and patient confidentiality is maintained.
• Direct supervision of department and personnel; interviewing, hiring, scheduling, evaluating, rewarding, and addressing problems.

Skills

Interpersonal skills

Staff development

Budget management

Coaching

Leadership

Education

Bachelor’s degree in Administration or related field

Master’s degree preferred

Job description

North East Medical Services in San Francisco seeks a Clinic Operations Manager to oversee ambulatory care services, ensuring high-quality, patient-centered care across the continuum. You will collaborate with medical leadership to maintain quality metrics, develop staff, and manage budgets in a dynamic healthcare environment.

The role requires strong interpersonal and leadership skills, Bachelors in Administration or related field (Master’s preferred), and experience in staff development.