Multi-Route Delivery Specialist

UniFirst; Grundy Center (IA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

401(k) match

Profit sharing

Health insurance

Life insurance

Paid time off

Employee discounts

Tuition reimbursement

Job summary

UniFirst is seeking a Route Coverage Specialist to step in on delivery routes when Route Service Representatives are unavailable. You will develop proficiency across routes, deliver garments and products, and provide exceptional customer service to maintain strong client relationships.

This role emphasizes autonomy, safety, and collaboration with service and management teams to support new accounts and rerouting efforts.

Qualifications

• Must be 21+ with a valid license, a clean driving record, and reliable transportation.
• Meet DOT requirements, including a physical exam.
• High school diploma, GED, or military service required.
• Strong customer service and ability to work independently.

Responsibilities

• Develop proficiency across multiple routes and learn customer specifics.
• Deliver garments and products to customers along established routes.
• Provide excellent customer service and strengthen relationships.
• Resolve customer requests independently and maintain satisfaction.
• Accurately manage invoices, conduct inventory audits, and keep vehicle safe.
• Follow safety standards and company policies; ensure wellbeing of all.

Skills

Driver’s License & Safe Driving Record

DOT Compliance

Customer Service Skills

Physical Stamina

Tech-Savvy

Adaptability

Education

High school diploma / GED / military service

Job description

UniFirst is seeking a Route Coverage Specialist to step in on delivery routes when Route Service Representatives are unavailable. You will develop proficiency across routes, deliver garments and products, and provide exceptional customer service to maintain strong client relationships.

This role emphasizes autonomy, safety, and collaboration with service and management teams to support new accounts and rerouting efforts.