Multi-Route Delivery & Customer Service Specialist

UniFirst Corp.; Meadville (Crawford County); Vor Ort; USD 36.000 - 52.000; Vollzeit

Benefits dieser Stelle

Competitive compensation

401(k) with company match

Profit sharing

Health and life insurance

Paid time off

Employee discounts

Tuition reimbursement

Zusammenfassung

UniFirst is seeking a Route Coverage Specialist to step in on delivery routes when Route Service Representatives are unavailable. You will learn multiple routes, load and unload garments, and ensure timely service across customers.

You will handle invoices, conduct basic inventory checks, maintain vehicle safety, and uphold safety policies. This role rewards proactive problem-solving, customer focus, and the ability to work independently within a collaborative team.

Qualifikationen

• Valid driver’s license (21+), clean driving record, reliable transportation.
• DOT requirements, including a physical exam.
• High school diploma, GED or military service.
• Strong customer service skills; ability to work independently.
• Prior experience in customer service, route sales or delivery is a plus.
• Comfortable using new technologies to improve efficiency.
• Able to lift up to 50 lbs. and stand for extended periods.

Aufgaben

• Develop proficiency across multiple routes.
• Deliver garments and products to customers on established routes.
• Provide excellent customer service and build customer relationships.
• Solve problems independently to ensure satisfaction.
• Manage invoices, conduct inventory audits, and maintain vehicle safety.
• Follow traffic laws and safety policies to ensure well-being of self and others.
• Collaborate with Service and Management Teams on route support, installs and rerouting, and upsell.
• Share customer feedback with leadership and monitor local market activity.

Kenntnisse

Driver's license

DOT compliance

Customer service

Team collaboration

Tech-savvy

Physical stamina

Ausbildung

High school diploma / GED / military service

Jobbeschreibung

UniFirst is seeking a Route Coverage Specialist to step in on delivery routes when Route Service Representatives are unavailable. You will learn multiple routes, load and unload garments, and ensure timely service across customers.

You will handle invoices, conduct basic inventory checks, maintain vehicle safety, and uphold safety policies. This role rewards proactive problem-solving, customer focus, and the ability to work independently within a collaborative team.