Multi-Route Delivery Specialist

UniFirst Corp.; East Corinth (VT); On-site; USD 42,000 - 55,000; Full time

Benefits offered by this job

401(k) with company match

Profit sharing

Health insurance

Life insurance

Paid time off

Employee discounts

Tuition reimbursement

Job summary

UniFirst Corp. is seeking a Route Coverage Specialist to support delivery routes when Route Service Representatives are unavailable. You will learn and cover multiple routes, deliver garments and products, and uphold high standards of customer service.

As a proactive, adaptive team member, you will handle invoice accuracy, minor inventory tasks, and vehicle upkeep while adhering to safety policies and DOT requirements. Monitored routes ensure timely deliveries and customer satisfaction.

Qualifications

• Must be at least 21 years old with a valid driver’s license.
• DOT compliance and physical exam.
• High school diploma, GED, or military service.
• Strong customer service skills and ability to work independently.
• Experience in customer service, route sales, or delivery is a plus.
• Capable of lifting up to 50 lbs. and staying on feet for extended periods.
• Tech-savvy and quick to learn new tools and processes to improve efficiency.
• Reliable transportation and a proactive work approach.

Responsibilities

• Develop proficiency across multiple routes and learn customer-specific details.
• Deliver garments and products to customers along established routes; collect used garments for return.
• Provide excellent customer service with clear communication and positive interactions.
• Resolve customer requests independently, using problem-solving skills.
• Accurately manage invoices, conduct inventory checks, and maintain vehicle appearance and safety.
• Follow all traffic laws, safety standards, and company policies.
• Collaborate with Service, Management, and other teams on new accounts and rerouting.
• Share customer feedback and market insights with location leadership.

Skills

Driver's License

Safe Driving

Customer Service

Problem Solving

Time Management

Team Collaboration

Tech-Savvy

Reliable Transportation

Education

High school diploma / GED / military service

Tools

GPS Navigation

Route Planning Software

Job description

UniFirst Corp. is seeking a Route Coverage Specialist to support delivery routes when Route Service Representatives are unavailable. You will learn and cover multiple routes, deliver garments and products, and uphold high standards of customer service.

As a proactive, adaptive team member, you will handle invoice accuracy, minor inventory tasks, and vehicle upkeep while adhering to safety policies and DOT requirements. Monitored routes ensure timely deliveries and customer satisfaction.