Multi-Route Delivery & Service Specialist

UniFirst Corp.; Springfield (VT); Vor Ort; USD 40.000 - 60.000; Vollzeit

Benefits dieser Stelle

401(k) with company match

Health and life insurance

Paid time off

Employee discounts

Tuition reimbursement

Zusammenfassung

UniFirst is seeking a Route Coverage Specialist to step in for Route Service Representatives and ensure seamless service on multiple delivery routes. You will load, transport, and unload garments and products, while maintaining positive customer relationships and accurate route execution.

The role emphasizes autonomy within a collaborative team, a proactive mindset, and the ability to adapt to changing routes, weather, and schedules to uphold service excellence.

Qualifikationen

• Must be 21+, valid license, clean driving record, and reliable transportation.
• Meet all DOT requirements, including a physical exam.
• HS diploma, GED, or military service.
• Strong customer service skills, ability to work independently while delivering excellent service.
• Prior experience in customer service, route sales, or delivery is a plus.
• Tech-savvy; comfortable using new technologies to enhance efficiency.
• Capable of lifting up to 50 lbs. and remaining on your feet for extended periods.

Aufgaben

• Learn and operate across multiple routes to provide top-tier service.
• Deliver garments and products to customers along established routes.
• Provide excellent customer service and build customer relationships.
• Resolve customer requests independently to ensure satisfaction.
• Manage invoices, conduct inventory audits, and maintain vehicle cleanliness/safety.
• Follow traffic laws, safety standards, and company policies.
• Support new account installations and rerouting efforts; assist RSRs on routes.
• Share customer feedback with location leadership and stay informed about local market activity.

Kenntnisse

Customer Service

Time Management

Problem Solving

Communication

Tech-Savvy

Independence

Ausbildung

High School Diploma

GED

Military Service

Jobbeschreibung

UniFirst is seeking a Route Coverage Specialist to step in for Route Service Representatives and ensure seamless service on multiple delivery routes. You will load, transport, and unload garments and products, while maintaining positive customer relationships and accurate route execution.

The role emphasizes autonomy within a collaborative team, a proactive mindset, and the ability to adapt to changing routes, weather, and schedules to uphold service excellence.