Multi-Route Delivery Specialist

UniFirst Corp.; Orford (NH); On-site; USD 40,000 - 48,000; Full time

Benefits offered by this job

Competitive compensation

401(k) with company match

Health and life insurance

Paid time off

Tuition reimbursement

Employee discounts

Job summary

UniFirst Corp. is seeking a Route Coverage Specialist to step in and cover delivery routes when Route Service Representatives are unavailable.

You will learn multiple routes, deliver clean garments, and uphold high levels of customer service to maintain strong relationships. The role involves loading and unloading goods, completing invoices, inventory audits, and contributing to route support and upsell opportunities.

Qualifications

• High school diploma, GED, or military service required.
• Must be 21+ with a valid driver’s license and clean driving record.
• DOT requirements, including a physical exam.
• Strong customer service skills; able to work independently.
• Experience in customer service, route sales, or delivery is a plus.
• Physically capable of lifting up to 50 lbs. and standing extended periods.

Responsibilities

• Deliver garments and products to customers along established routes.
• Load, unload, and handle garments and products; collect used items.
• Provide excellent customer service and maintain customer relationships.
• Resolve customer requests independently.
• Accurately manage invoices and conduct inventory audits.
• Follow safety standards and traffic laws.
• Support new account installations and assist on routes; potential upsell.
• Share customer feedback with location leadership.

Skills

Driver’s License

DOT Compliance

Customer Service

Physical Stamina

Tech-Savvy

Education

High school diploma, GED, or military service

Job description

UniFirst Corp. is seeking a Route Coverage Specialist to step in and cover delivery routes when Route Service Representatives are unavailable.

You will learn multiple routes, deliver clean garments, and uphold high levels of customer service to maintain strong relationships. The role involves loading and unloading goods, completing invoices, inventory audits, and contributing to route support and upsell opportunities.