Multi-Route Coverage Specialist — Day Shift

UniFirst Corporation; Ebensburg (Cambria County); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive compensation

401(k) with company match

Health insurance

Life insurance

Paid time off

Employee discounts

Tuition reimbursement

Mon–Fri day shift

Job summary

UniFirst is seeking a Route Coverage Specialist to step in and cover delivery routes when Route Service Representatives are unavailable. You will learn multiple routes, deliver garments and products, and ensure seamless service for customers.

This role rewards proactive, agile individuals who can work independently yet collaborate with Service and Management teams. A clean driving record and commitment to safety are essential.

Qualifications

• Must be at least 21 years old with a valid driver's license.
• Clean driving record and reliable transportation.
• High school diploma, GED, or military service required.
• Strong customer service skills; able to work independently.
• Prior experience in customer service, route sales, or delivery is a plus.

Responsibilities

• Develop proficiency across multiple routes.
• Deliver garments and products to customers along established routes.
• Provide excellent customer service with positive interactions and clear communication.
• Resolve customer requests independently.
• Accurately manage invoices, conduct inventory audits, and maintain vehicle safety.
• Follow traffic laws and safety standards.
• Support new account installations and rerouting efforts; upsell where appropriate.
• Share customer feedback with location leadership.

Skills

Driver’s License

DOT Compliance

Customer Service

Delivery Experience

Tech-Savvy

Physical Stamina

Time Management

Education

High school diploma

GED

Military service

Tools

GPS Navigation

Mobile devices

Job description

UniFirst is seeking a Route Coverage Specialist to step in and cover delivery routes when Route Service Representatives are unavailable. You will learn multiple routes, deliver garments and products, and ensure seamless service for customers.

This role rewards proactive, agile individuals who can work independently yet collaborate with Service and Management teams. A clean driving record and commitment to safety are essential.