Multi-Property Maintenance Lead (On-Call)

Apartment Services; Baltimore (MD); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Company-Provided Cell Phone

8 Paid Holidays

Paid Funeral Leave & Jury Duty Leave

Job summary

Apartment Services, Inc. is seeking an experienced Service Supervisor to lead maintenance operations at one of our residential communities in East Baltimore City, MD. The role oversees repairs, preventative maintenance, and on-site teams to ensure quality turns and high property standards.

The ideal candidate brings hands-on technical skills, strong leadership, and a commitment to resident service. On-call rotation and travel between properties are required.

Qualifications

• High school diploma or equivalent required.
• HVAC certification required.
• Minimum 3 years of residential maintenance experience, including supervisory responsibilities.
• Valid driver’s license required.
• Reliable transportation required during all scheduled shifts.
• Ability to lift up to 50 pounds and perform physical repair work.
• Must provide reliable phone and email contact information.
• Must supply and maintain tools necessary to perform daily job duties.
• Strong knowledge of HVAC, plumbing, electrical, appliance repair, and general building maintenance.

Responsibilities

• Supervise, train, and support the on-site maintenance team.
• Assign and prioritize daily work orders and maintenance tasks.
• Ensure service requests are completed within 24 hours.
• Oversee apartment turns and ensure units meet company standards.
• Inspect buildings, grounds, vacant units, and property systems regularly.
• Coordinate preventative maintenance and curb appeal initiatives.
• Troubleshoot and repair HVAC, plumbing, electrical, and general maintenance issues.
• Assist with maintenance work orders and emergency repairs as needed.
• Manage maintenance inventory, supplies, and equipment.
• Schedule and oversee outside vendors and contractors.
• Maintain accurate maintenance records and reports.
• Ensure compliance with safety standards, Fair Housing regulations, and company policies.
• Complete and approve payroll through ADP.
• Maintain clean, organized maintenance shops and work areas.
• Participate in a 24-hour on-call rotation: respond to calls within 15 minutes; arrive on-site within 30 minutes when required.
• Perform snow and ice removal during winter weather events.
• Travel between properties as needed.
• Perform additional duties as assigned.

Skills

Supervisory experience

HVAC knowledge

Building maintenance

Vendor management

MS Office

Yardi/ADP experience

Education

High school diploma or equivalent

HVAC certification

Tools

Yardi

ADP

MS Office

Job description

Apartment Services, Inc. is seeking an experienced Service Supervisor to lead maintenance operations at one of our residential communities in East Baltimore City, MD. The role oversees repairs, preventative maintenance, and on-site teams to ensure quality turns and high property standards.

The ideal candidate brings hands-on technical skills, strong leadership, and a commitment to resident service. On-call rotation and travel between properties are required.