Maintenance Supervisor

Apartment Services; Baltimore (MD); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Company-Provided Cell Phone

8 Paid Holidays

Paid Funeral Leave & Jury Duty Leave

Job summary

Apartment Services, Inc. is seeking an experienced Service Supervisor to lead maintenance operations at one of our residential communities in East Baltimore City, MD. The role oversees repairs, preventative maintenance, and on-site teams to ensure quality turns and high property standards.

The ideal candidate brings hands-on technical skills, strong leadership, and a commitment to resident service. On-call rotation and travel between properties are required.

Qualifications

• High school diploma or equivalent required.
• HVAC certification required.
• Minimum 3 years of residential maintenance experience, including supervisory responsibilities.
• Valid driver’s license required.
• Reliable transportation required during all scheduled shifts.
• Ability to lift up to 50 pounds and perform physical repair work.
• Must provide reliable phone and email contact information.
• Must supply and maintain tools necessary to perform daily job duties.
• Strong knowledge of HVAC, plumbing, electrical, appliance repair, and general building maintenance.

Responsibilities

• Supervise, train, and support the on-site maintenance team.
• Assign and prioritize daily work orders and maintenance tasks.
• Ensure service requests are completed within 24 hours.
• Oversee apartment turns and ensure units meet company standards.
• Inspect buildings, grounds, vacant units, and property systems regularly.
• Coordinate preventative maintenance and curb appeal initiatives.
• Troubleshoot and repair HVAC, plumbing, electrical, and general maintenance issues.
• Assist with maintenance work orders and emergency repairs as needed.
• Manage maintenance inventory, supplies, and equipment.
• Schedule and oversee outside vendors and contractors.
• Maintain accurate maintenance records and reports.
• Ensure compliance with safety standards, Fair Housing regulations, and company policies.
• Complete and approve payroll through ADP.
• Maintain clean, organized maintenance shops and work areas.
• Participate in a 24-hour on-call rotation: respond to calls within 15 minutes; arrive on-site within 30 minutes when required.
• Perform snow and ice removal during winter weather events.
• Travel between properties as needed.
• Perform additional duties as assigned.

Skills

Supervisory experience

HVAC knowledge

Building maintenance

Vendor management

MS Office

Yardi/ADP experience

Education

High school diploma or equivalent

HVAC certification

Tools

Yardi

ADP

MS Office

Job description

Service Supervisor / Maintenance Supervisor
Apartment Services, Inc. – East Baltimore City, MD
Full-Time | On-Call Availability Required | Travel Between Properties May Be Required

Job Overview:

Apartment Services, Inc.is seeking an experienced and hands-on Service Supervisor to lead maintenance operations at one of our residential communities. This leadership role is responsible for supervising the maintenance team, overseeing repairs and preventative maintenance, ensuring quality apartment turns, and maintaining exceptional property standards. The ideal candidate is organized, dependable, technically skilled, and committed to delivering excellent service to residents and team members alike.

Key Responsibilities:

• Supervise, train, and support the on-site maintenance team
• Assign and prioritize daily work orders and maintenance tasks
• Ensure service requests are completed within 24 hours
• Oversee apartment turns and ensure units meet company standards
• Inspect buildings, grounds, vacant units, and property systems regularly
• Coordinate preventative maintenance and curb appeal initiatives
• Troubleshoot and repair HVAC, plumbing, electrical, and general maintenance issues
• Assist with maintenance work orders and emergency repairs as needed
• Manage maintenance inventory, supplies, and equipment
• Schedule and oversee outside vendors and contractors
• Maintain accurate maintenance records and reports
• Ensure compliance with safety standards, Fair Housing regulations, and company policies
• Complete and approve payroll through ADP
• Maintain clean, organized maintenance shops and work areas
• Participate in a 24-hour on-call rotation:
  • Respond to calls within 15 minutes
  • Arrive on-site within 30 minutes when required
• Perform snow and ice removal during winter weather events
• Travel between properties as needed
• Perform additional duties as assigned

Qualifications:

• Strong knowledge of HVAC, plumbing, electrical, appliance repair, and general building maintenance
• Ability to diagnose and resolve maintenance issues efficiently
• Strong leadership, communication, and organizational skills
• Experience managing maintenance staff and vendors
• Ability to work independently and prioritize multiple tasks
• Proficiency with Microsoft Office; Yardi and ADP experience preferred

Requirements:

• High school diploma or equivalent required
• HVAC certification required
• Minimum 3 years of residential maintenance experience, including supervisory responsibilities
• Valid driver’s license required
• Reliable transportation required during all scheduled shifts
• Ability to lift up to 50 pounds and perform physical repair work
• Must provide reliable phone and email contact information
• Must supply and maintain tools necessary to perform daily job duties

Benefits offered:

• Company-Provided Cell Phone
• 8 Paid Holidays
• Paid Funeral Leave & Jury Duty Leave

Health Benefits (eligible 1st of month after 60 days):

• Employer-paid Life Insurance
• Voluntary Life Insurance options
• Short-Term & Long-Term Disability
• Flexible Spending Account (FSA)
• Traditional & Roth 401(k) options
• Employee Recognition Program
• Discounted Housing (more information available at interview)