Multi-Property Hotel Operations Coordinator

Naples Hotel Group - Oldsmar; Florida; On-site; USD 42,000 - 54,000; Full time

Job summary

Naples Hotel Group - Oldsmar is seeking a detail‑oriented Hotel Operations Coordinator to support the Corporate team with administrative reporting, project coordination, and brand compliance across multiple properties. This role ensures timely, accurate data and consistent communication to uphold hospitality standards company‑wide.

You will generate weekly operational reports, track brand programs, and monitor deadlines, enabling leadership to make informed decisions.

Qualifications

• Minimum 1 year of experience supporting senior leadership in an administrative, corporate operations support, or similar role.
• Bachelor’s degree preferred or equivalent combination of education and relevant experience.
• Strong proficiency in Microsoft Office Suite, particularly Excel, Word, Outlook, and PowerPoint.
• Demonstrated ability to manage multiple priorities, deadlines, and projects in a fast-paced, multi-location environment.
• Strong organizational skills with high attention to detail and accuracy in reporting and documentation.
• Experience compiling, analyzing, and summarizing operational data to identify key trends and variances.
• Ability to handle confidential and sensitive information with discretion and professionalism.
• Strong written and verbal communication skills.
• Professional demeanor with the ability to work independently and anticipate leadership needs.

Responsibilities

• Prepare and maintain weekly operational reports by compiling required brand and company performance data within designated reporting tools.
• Analyze results against prior reporting periods, identify trends and variances, and communicate significant findings or concerns to leadership.
• Monitor operational reporting deadlines and follow up with properties regarding incomplete, inaccurate, or overdue submissions.
• Review recurring brand communications, program announcements, task requirements, and implementation deadlines.
• Research brand initiatives, attend or review applicable webinars, and summarize key requirements and operational impacts for corporate and hotel leadership.
• Develop implementation checklists, rollout guidance, and supporting communications for new brand programs and operational requirements.
• Maintain centralized tracking tools by property to monitor assigned tasks, training requirements, implementation progress, deadlines, and completion status.
• Send routine reminders and follow-up communications to support timely completion of assigned responsibilities.
• Prepare periodic status summaries identifying completed requirements, outstanding items, upcoming deadlines, and properties requiring additional follow-up.
• Coordinate recognition weeks and other celebratory initiatives by developing planning checklists, timelines, and communications for hotel leadership.
• Collect and track each hotel’s planned recognition activities and organize supporting documentation, including photos, examples, receipts when applicable, and event recap notes.
• Perform additional administrative and operational duties as assigned.

Skills

Administrative experience

Multi-tasking

Organization

Communication

Reporting

Discretion

Written & verbal communication

Education

Bachelor's degree preferred

Tools

Microsoft Office

Job description

Naples Hotel Group - Oldsmar is seeking a detail‑oriented Hotel Operations Coordinator to support the Corporate team with administrative reporting, project coordination, and brand compliance across multiple properties. This role ensures timely, accurate data and consistent communication to uphold hospitality standards company‑wide.

You will generate weekly operational reports, track brand programs, and monitor deadlines, enabling leadership to make informed decisions.