Multi-Location Store Manager | Operations & Growth

Urban Self Storage, Inc.; Issaquah (WA); On-site; USD 44,000 - 48,000; Full time

Benefits offered by this job

Medical, dental & vision insurance

$1,000 employer-provided HRA

Paid sick leave and vacation

Independent work environment

Mileage reimbursement

Education and training programs

$25,000 employer-paid life insurance

Branded apparel

Supportive work environment

Job summary

Urban Self Storage, Inc. is seeking a Cover Manager to oversee day-to-day operations across multiple Bellevue, Issaquah, North Bend, and Eastside facilities. The role supports strong team performance, superior customer service, and smooth daily operations.

This full-time position features a Thursday–Monday schedule (~40 hours/week) with opportunities to grow within the company. Requires leadership experience and reliable transportation along with proficiency in office software.

Qualifications

• Customer-focused attitude and strong communication.
• Detail-oriented with problem solving skills.
• Excellent communication and teamwork abilities.
• Willingness to work weekends and holidays.
• Proficient with computers, mobile devices, MS Office, Google Workspace, and PM software.
• Valid driver’s license and reliable transportation.
• Prior management or leadership experience preferred.
• Strong listening skills and ability to follow directions.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Manage day-to-day operations of a self-storage facility.
• Ensure the property is clean, safe, and well-maintained.
• Handle customer accounts, including delinquency actions.
• Tour storage spaces and assist customers throughout the rental process.
• Manage daily deposits, cash counts, and petty cash.
• Collaborate positively with team members and leadership.
• Manage assigned KPIs to meet budget, occupancy, and rental goals.
• Deliver exceptional customer service through in-person, phone, and email communication.
• Work closely with Store Manager to improve overall operations and accomplish company objectives.

Skills

Customer-focused

Attention to detail

Communication

Weekend/holiday availability

Leadership experience

Multitasking

Digital literacy

Driver's license

Teamwork

Listening skills

Tools

Property Management Software

Microsoft Office

Google Workspace

Data entry

Job description

Urban Self Storage, Inc. is seeking a Cover Manager to oversee day-to-day operations across multiple Bellevue, Issaquah, North Bend, and Eastside facilities. The role supports strong team performance, superior customer service, and smooth daily operations.

This full-time position features a Thursday–Monday schedule (~40 hours/week) with opportunities to grow within the company. Requires leadership experience and reliable transportation along with proficiency in office software.