Multi-Location Relief Teller & Banking CSR

First Financial Bank NA; Nashville (TN); Vor Ort; USD 30.000 - 42.000; Vollzeit

Zusammenfassung

First Financial Bank is seeking a Relief Teller/Customer Service Representative to support multiple banking centers across the area. You will assist teams, process transactions, and help clients with accounts and loan applications. The role emphasizes accuracy, compliance, and excellent service.

Ideal candidates have 1+ year of cash-handling and customer service experience, strong communication, and the ability to balance drawers while traveling between centers as needed.

Qualifikationen

• High school diploma or equivalent.
• Teller experience preferred (6+ months).
• Minimum 1 year of customer service experience in a business setting.
• Minimum 1 year of cash-handling experience.
• Strong customer service skills, including active listening and clear communication.
• Experience recommending and referring financial products.
• Solid understanding of compliance and fraud detection.
• Ability to accurately balance a cash drawer.
• Proficiency with computers, data entry, and multi-line phone systems.
• Basic math and accounting skills.
• Ability to work occasional weekends and extended hours.
• Ability to travel between banking centers as needed.
• Ability to remain in a stationary, standing position for up to 75% of an eight hour workday.

Aufgaben

• Provide Support Across Locations: Work at multiple banking centers, assisting teams where needed and adapting to various environments and challenges.
• Deliver Exceptional Service: Process transactions efficiently while maintaining a positive and proactive approach.
• Ensure Accuracy: Process cash and check transactions with integrity and precision.
• Drive Growth: Open and maintain accounts, assist with loan applications, and help clients navigate financial products like CDs and Money Market Accounts.
• Generate Leads: Identify client needs and refer them to the appropriate banking professionals.
• Educate & Protect: Clearly explain security measures, banking procedures, and product benefits to clients.
• Solve Problems: Handle client concerns with professionalism and find effective solutions.
• Minimize Risk: Identify and prevent fraud while ensuring compliance with banking regulations.
• Collaborate: Be part of a respectful, supportive team that values accountability and innovation.

Kenntnisse

Customer service

Cash handling

Data entry

Multi-line phone systems

Active listening

Clear communication

Referring financial products

Compliance & fraud detection

Balance cash drawer

Computer proficiency

Ausbildung

High school diploma or equivalent

Jobbeschreibung

First Financial Bank is seeking a Relief Teller/Customer Service Representative to support multiple banking centers across the area. You will assist teams, process transactions, and help clients with accounts and loan applications. The role emphasizes accuracy, compliance, and excellent service.

Ideal candidates have 1+ year of cash-handling and customer service experience, strong communication, and the ability to balance drawers while traveling between centers as needed.