Multi-Location Paint & Customer Service Specialist

Sherwin-Williams; Wood Dale (IL); On-site; USD 26,000 - 32,000; Full time

Job summary

Sherwin-Williams in Wood Dale, IL is hiring a Full Time Customer Service Specialist to assist customers in-store and over the phone, determine needs, and recommend products. The role includes handling transactions, stocking, tinting, and occasional deliveries to support store sales goals.

Qualifications emphasize being 18+, legal work status in the U.S., a valid license, and the ability to lift up to 50 lbs. Bilingual abilities are a plus. This position starts at $19.75/hour with benefits.

Qualifications

• Must be at least eighteen (18) years of age.
• Legally authorized to work in the United States without sponsorship.
• Must have a valid, unrestricted Driver’s License.
• Ability to lift up to 50 lbs regularly and up to 70 lbs occasionally.
• Willing to work evenings and weekends.
• Internal Sherwin-Williams employees: meets expectations rating.
• Complete HR Cloud eLearning courses required for current position.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting products.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistently with policies.
• Follow and achieve sales goals monthly, quarterly, and yearly.
• Maintain precise work order files and formulas.
• Pull appropriate products from sales floor or warehouse.
• Tint and mix products to customer specifications.
• Stock shelves and set up displays.
• Clean store equipment and maintain cleanliness.
• Load/unload delivery trucks; assist with deliveries as needed.
• Maintain in-stock and presentable condition in assigned areas.

Skills

Customer service

Sales

Retail operations

Cash handling

Education

High School Diploma

Tools

Tinting equipment

Job description

Sherwin-Williams in Wood Dale, IL is hiring a Full Time Customer Service Specialist to assist customers in-store and over the phone, determine needs, and recommend products. The role includes handling transactions, stocking, tinting, and occasional deliveries to support store sales goals.

Qualifications emphasize being 18+, legal work status in the U.S., a valid license, and the ability to lift up to 50 lbs. Bilingual abilities are a plus. This position starts at $19.75/hour with benefits.