Multi-Location Paint Customer Service & Sales Pro

Sherwin-Williams Co.; Princeton (NJ); On-site; USD 30,000 - 42,000; Full time

Job summary

Sherwin-Williams Co. in Princeton, NJ seeks a Customer Service Specialist to assist wholesale and retail customers, determine needs, and recommend products. You will resolve concerns, ensure client satisfaction, and stay current on product features while maintaining store visuals.

The role involves cash handling, contact with customers including minors, and may require lifting up to 70 lbs. You will work at Stores #5005 and #3787 in the Princeton/Lawrence Twp area and support sales goals.

Qualifications

• Must be at least eighteen (18) years of age.
• Must be legally authorized to work in the United States without sponsorship now or in the future.
• Must have a valid, unrestricted Driver’s License.
• Must be able to lift up to 50 lbs frequently and 70 lbs occasionally.
• Must be willing to work evenings and weekends.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistently with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain precise work order files and formulas.
• Pull appropriate products from the sales floor or warehouse.
• Tint and mix products to customer specifications.
• Stock shelves and set up displays.
• Clean store equipment.
• Load/unload delivery trucks.
• Assist in making deliveries, as needed.
• Maintain in-stock and presentable condition assigned areas.
• Remain knowledgeable on products offered and discuss available options.
• Comply with inventory control procedures.
• Suggest ways to improve sales.

Skills

Customer service

Sales

Communication

Multilingual (Spanish)

Education

High School diploma or GED

Job description

Sherwin-Williams Co. in Princeton, NJ seeks a Customer Service Specialist to assist wholesale and retail customers, determine needs, and recommend products. You will resolve concerns, ensure client satisfaction, and stay current on product features while maintaining store visuals.

The role involves cash handling, contact with customers including minors, and may require lifting up to 70 lbs. You will work at Stores #5005 and #3787 in the Princeton/Lawrence Twp area and support sales goals.