Multi-Location Paint & Customer Experience Pro

Sherwin-Williams Co.; Essex (VT); On-site; USD 21,000 - 28,000; Full time

Job summary

Sherwin-Williams is seeking a Customer Service Specialist to support retail and wholesale customers, determine needs, answer product questions, and recommend solutions. The role emphasizes resolving concerns promptly and maintaining store standards while meeting sales goals.

You may work at multiple Essex, VT locations and be part of a team that values service and accuracy. Responsibilities include handling sales transactions, stocking displays, tinting products, and assisting with deliveries as

Qualifications

• Must be at least eighteen (18) years of age.
• Must be legally authorized to work in the United States without sponsorship.
• Must have a valid, unrestricted Driver’s License.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistently with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain precise work order files and formulas.
• Pull appropriate products from the sales floor or warehouse.
• Tint and mix products, as needed, to customer specifications.
• Stock shelves and set up displays.
• Clean store equipment.
• Load/unload delivery trucks.
• Assist in making deliveries, as needed.
• Maintain in-stock and presentable condition assigned areas.
• Remain knowledgeable on products offered and discuss available options.
• Comply with inventory control procedures.
• Suggest ways to improve sales.

Skills

Customer service

Bilingual Spanish

Retail sales

Cash handling

Team player

Education

High School diploma or GED

Job description

Sherwin-Williams is seeking a Customer Service Specialist to support retail and wholesale customers, determine needs, answer product questions, and recommend solutions. The role emphasizes resolving concerns promptly and maintaining store standards while meeting sales goals.

You may work at multiple Essex, VT locations and be part of a team that values service and accuracy. Responsibilities include handling sales transactions, stocking displays, tinting products, and assisting with deliveries as