Multi-Location Funeral Home Operations Lead

Service Corporation International; San Jose, Northern (CA, KY); Hybrid; USD 90,000 - 95,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) with Company match

Life Insurance

Employee Assistance Program

Job summary

Service Corporation International is seeking a Funeral Home Operations Manager to lead daily operations, manage budgets, and develop a professional staff across multiple locations. You will ensure timely services and exceed client family expectations.

Responsibilities include strategic planning, supervising frontline managers, enforcing compliance, and promoting community engagement while maintaining facility standards and safety protocols.

Qualifications

• High School diploma or equivalent required with finance/ Accounting coursework preferred.
• Strong financial and budgeting knowledge; experience in planning and cost control.
• Excellent interpersonal and cross-cultural communication skills.
• Proven leadership experience and staff development capabilities.

Responsibilities

• Develop annual business plan and budget with Market Leadership.
• Manage day-to-day operations across locations ensuring services on time.
• Monitor and achieve annual operational goals; approve expenditures.
• Develop and motivate staff; provide feedback and address issues.
• Ensure compliance with federal and state regulations and company policies.
• Collaborate with management for resource sharing and improvements.
• Maintain facility conditions and safety/quality standards.
• Build community relationships and promotional efforts.

Skills

Financial acumen

Interpersonal skills

Leadership

Strategic planning

Cultural sensitivity

Education

High School Diploma

12+ hours college coursework in Finance & Accounting

Tools

MS Office suite (Outlook, Word, Excel, PowerPoint)

Job description

Service Corporation International is seeking a Funeral Home Operations Manager to lead daily operations, manage budgets, and develop a professional staff across multiple locations. You will ensure timely services and exceed client family expectations.

Responsibilities include strategic planning, supervising frontline managers, enforcing compliance, and promoting community engagement while maintaining facility standards and safety protocols.