Multi-Location Facilities & Operations Coordinator

Riser Fitness, LLC; Costa Mesa (CA); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) with employer matching

Paid Time Off

Monthly communication allowance

Employee Assistance Program

Nava Benefits App

Job summary

Riser Fitness, LLC is seeking a Facilities Coordinator to support operations across multiple Club Pilates studios. The role includes handling equipment and supply orders, coordinating furniture, maintaining safety certifications, and providing first-line IT support to ensure locations stay compliant and functional.

The ideal candidate will manage the ticket queue, keep the Facilities Manual current, assist with soft openings and acquisitions, and collaborate with vendors and studio leaders to

Qualifications

• 1+ years of experience in facilities support, administrative operations, or multi-unit customer service.
• Strong organizational skills with the ability to manage multiple recurring workflows and deadlines.
• Comfort working with SaaS platforms, ticketing systems, and studio management systems (e.g., Teamwork)
• Basic troubleshooting familiarity with Wi-Fi, phone systems, and music platforms, or willingness to learn.
• High attention to detail and follow-through on recurring administrative processes.
• Strong written and verbal communication skills for coordinating with studios and vendors.

Responsibilities

• Own the day-to-day facilities ticket queue (approximately 25 hours per week), triaging, routing, and resolving requests from studio teams.
• Track ticket status and follow up to ensure timely resolution and accurate record-keeping.
• Maintain and update the Facilities Manual, ensuring standards and procedures remain current and accessible to studio teams.
• Assist Facilities Manager with all checklist tasks for Soft Openings & Acquisitions.
• Process Equipment Replenishment Orders for active studio locations and Initial Supply Orders for new studio builds & Acquisitions, coordinating with vendors to meet opening timelines.
• Manage active furniture orders for studio locations, tracking status from order placement through delivery.
• Support ongoing management of cleaning service contracts, including scheduling, service quality follow-up, and vendor communication.
• Maintain ongoing tracking of AED and First Aid certifications across studio locations, flagging upcoming renewals.
• Provide first-line IT support for Wi-Fi, phone systems, speakers and music platforms across studio locations; escalate unresolved issues as needed.

Job description

Riser Fitness, LLC is seeking a Facilities Coordinator to support operations across multiple Club Pilates studios. The role includes handling equipment and supply orders, coordinating furniture, maintaining safety certifications, and providing first-line IT support to ensure locations stay compliant and functional.

The ideal candidate will manage the ticket queue, keep the Facilities Manual current, assist with soft openings and acquisitions, and collaborate with vendors and studio leaders to