Facilities Assistant: Multi-Studio Operations & IT

Riser Fitness; Costa Mesa (CA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) with company match

Paid time off

Employee assistance program

Job summary

Riser Fitness is seeking a Facilities Assistant to support the Facilities Manager across active and new studio locations. You’ll process equipment and supply orders, coordinate furniture, update the Facilities Manual, track safety certifications, and handle first-line IT needs.

Work closely with vendors and studio leadership to keep locations equipped, compliant, and operating smoothly; this role requires strong organization and the ability to manage multiple workflows in a multi-unit

Qualifications

• Strong organizational skills and ability to manage multiple recurring workflows
• Strong written and verbal communication skills for coordinating with studios and vendors
• Comfort working with SaaS platforms, ticketing systems, and studio management systems (e.g., Teamwork)
• Basic troubleshooting familiarity with IT topics or willingness to learn

Responsibilities

• Own the day-to-day facilities ticket queue (approximately 25 hours per week), triaging, routing, and resolving requests from studio teams.
• Track ticket status and follow up to ensure timely resolution and accurate record-keeping.
• Maintain and update the Facilities Manual, ensuring standards and procedures remain current and accessible to studio teams.
• Assist Facilities Manager with all checklist tasks for Soft Opening & Acquisition.
• Process Equipment Replenishment Orders for active studio locations, ensuring accuracy and timely fulfillment.
• Process Initial Supply Orders for new studio builds & Acquisitions, coordinating with vendors to meet opening timelines.
• Manage active furniture orders for studio locations, tracking status from order placement through delivery.
• Support ongoing management of cleaning service contracts, including scheduling, service quality follow-up, and vendor communication.
• Maintain ongoing tracking of AED and First Aid certifications across studio locations, flagging upcoming renewals.
• Provide first-line IT support for Wi-Fi, phone systems, speakers and music platforms across studio locations.

Skills

Organizational skills

Written and verbal communication

Independent work

Multitasking

Tools

SaaS platforms

Ticketing systems

Studio management systems

Teamwork

Job description

Riser Fitness is seeking a Facilities Assistant to support the Facilities Manager across active and new studio locations. You’ll process equipment and supply orders, coordinate furniture, update the Facilities Manual, track safety certifications, and handle first-line IT needs.

Work closely with vendors and studio leadership to keep locations equipped, compliant, and operating smoothly; this role requires strong organization and the ability to manage multiple workflows in a multi-unit