Assistant General Manager

Riser Fitness, LLC; Long Beach (CA); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Hourly wage

Commission on sales

401K

Paid Time Off

Career growth

Job summary

Riser Fitness, LLC in Long Beach, CA is seeking an Assistant General Manager to lead the studio team in a fast-paced, service-focused environment. You will interact with members, drive memberships and retail sales, and support the General Manager and District Manager.

This full-time role requires strong communication, sales leadership, and organization, plus the ability to train Sales Associates, manage inventories, and coordinate marketing and events.

Qualifications

• Fluent English with excellent communication and interpersonal skills in person, on the phone and via email.
• Confident in generating personal sales and in training Sales Associates.

Responsibilities

• Execute lead generation via Grass Roots Marketing and Networking.
• Implement sales process to schedule prospects into introductory classes.
• Drive & increase membership & retail sales through customer service.
• Problem-solve staffing/scheduling issues with instructors and other personnel.
• Ensure that studio retail/products are stocked with accurate inventory counts.
• Train and support Sales Associates.
• Independently make decisions related to high level customer service.
• Maintain cleanliness and organization of the Pilates Studio.
• Enforce Club Pilates policies and procedures and lead by example.
• Schedule and participate in networking/community events and studio promotions.
• Assist with marketing campaigns to generate leads for the studio.

Skills

Sales

Customer service

Communication

Data management

Organization

Studio software

Tools

Grass Roots Marketing

Job description

Be a part of the growing boutique fitness industry and join our Studio Team! Interact directly with members and prospective members and help them on their fitness journey while you connect and contribute to our studio community in this fun, high-energy and service-focused environment! Riser Fitness, established in 2013, is a multi-unit operator and developer of the Club Pilates franchise system. Riser Fitness is one of the largest and longest operating franchisees.

POSITION:

Position Title: Assistant General Manager
Reports to: General Manager (occasionally District Manager)
Position Type: Full Time

REQUIREMENTS:

• Confident in generating personal sales and training Sales Associates in transactions
• Ability to assist in driving revenue streams: memberships & retail sales, private training bookings, and teacher training enrollments
• Must be fluent in English and have excellent communication and strong interpersonal skills in person, on the telephone and via email
• Ability to excel in a fast changing, diverse environment
• Ability to recognize areas of improvement and make changes using good judgement
• An affinity and passion for fitness
• Solid writing and grammar skills
• Highly organized, proficient in data management, ability to prioritize and meet deadlines
• Professional, punctual, reliable, and neat
• Strong attention to detail and accuracy
• Trustworthy and ability to handle confidential information
• Ability to work harmoniously with co-workers, clients and the public
• Proficiency with computers and studio software

RESPONSIBILITIES:

• Execute lead generation via Grass Roots Marketing and Networking
• Implement sales process to schedule prospects into introductory classes
• Drive & increase membership & retail sales through customer service
• Problem-solve staffing/scheduling issues with instructors and other personnel
• Ensure that studio retail/products are stocked with accurate inventory counts
• Train and support Sales Associates
• Independently make decisions related to high level customer service
• Maintain cleanliness and organization of the Pilates Studio
• Enforce Club Pilates policies and procedures and lead by example
• Ensure all forms, administrative supplies, and studio literature are stocked and visible
• Schedule and participate in networking/community events and studio promotions
• Assist with marketing campaigns to generate leads for the studio
• Execute adherence to all company policies, including the policy of at-will employment
• Other duties as assigned

BENEFITS AND PERKS:

• Hourly wage: $20/hr
  • Additional commission on sales
  • Average total earnings (with commission): $20-24/hr
• 401K
• Paid Time Off
• Unlimited growth potential within the company