Assistant General Manager

Riser Fitness, LLC; San Ramon (CA); On-site; USD 27,552 - 33,062; Full time

Benefits offered by this job

401K

Paid Time Off

Unlimited growth potential

Job summary

Riser Fitness, LLC is seeking an Assistant General Manager to enhance our studio’s sales and customer service efforts. This role requires fluency in English, strong organizational skills, and a passion for fitness. You will be responsible for training Sales Associates and maintaining the studio environment.

The ideal candidate will possess excellent communication skills and a proven ability to drive sales while providing superior service. The position offers a competitive hourly wage with commission opportunities and a supportive work environment.

Qualifications

• Confident in generating personal sales and training Sales Associates.
• Must be fluent in English and have excellent communication skills.
• Ability to excel in a fast-changing, diverse environment.

Responsibilities

• Execute lead generation via Grass Roots Marketing.
• Implement sales processes to schedule prospects into classes.
• Train and support Sales Associates and maintain the studio.

Skills

Sales skills

Communication skills

Customer service

Organizational skills

Interpersonal skills

Tools

Studio software

Computer proficiency

Job description

Be a part of the growing boutique fitness industry and join our Studio Team! Interact directly with members and prospective members and help them on their fitness journey while you connect and contribute to our studio community in this fun, high‑energy and service‑focused environment! Riser Fitness, established in 2013, is a multi‑unit operator and developer of the Club Pilates franchise system. Riser Fitness is one of the largest and longest operating franchisees.

Position

Position Title: Assistant General Manager
Reports to: General Manager (occasionally District Manager)
Position Type: Full Time

Requirements

• Confident in generating personal sales and training Sales Associates in transactions.
• Ability to assist in driving revenue streams: memberships & retail sales, private training bookings, and teacher training enrollments.
• Must be fluent in English and have excellent communication and strong interpersonal skills in person, on the telephone and via email.
• Ability to excel in a fast changing, diverse environment.
• Ability to recognize areas of improvement and make changes using good judgement.
• An affinity and passion for fitness.
• Solid writing and grammar skills.
• Highly organized, proficient in data management, ability to prioritize and meet deadlines.
• Professional, punctual, reliable, and neat.
• Strong attention to detail and accuracy.
• Trustworthy and ability to handle confidential information.
• Ability to work harmoniously with co‑workers, clients and the public.
• Proficiency with computers and studio software.

Responsibilities

• Execute lead generation via Grass Roots Marketing and Networking.
• Implement sales process to schedule prospects into introductory classes.
• Drive & increase membership & retail sales through customer service.
• Problem‑solve staffing/scheduling issues with instructors and other personnel.
• Ensure that studio retail/products are stocked with accurate inventory counts.
• Train and support Sales Associates.
• Independently make decisions related to high level customer service.
• Maintain cleanliness and organization of the Pilates Studio.
• Enforce Club Pilates policies and procedures and lead by example.
• Ensure all forms, administrative supplies, and studio literature are stocked and visible.
• Schedule and participate in networking/community events and studio promotions.
• Assist with marketing campaigns to generate leads for the studio.
• Execute adherence to all company policies, including the policy of at‑will employment.
• Other duties as assigned.

Benefits and Perks

• Hourly wage: $20/hr
  • Additional commission on sales
  • Average total earnings (with commission): $20-24/hr
• 401K
• Paid Time Off
• Unlimited growth potential within the company