Multi-Line Representative - State Farm Agent Team Member

FRANK CUSTABLE - State Farm Agent; Wheaton (IL); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Bonus based on performance

Company parties

Competitive salary

Flexible schedule

Free snacks

Advancement opportunities

Paid time off

Signing bonus

Training & development

Job summary

Frank Custable's State Farm in Wheaton, IL is seeking a Multiline Representative to help clients protect what matters most across auto, home, and life products. You will listen to customers, explain options, and guide them to suitable plans.

Based in Wheaton, IL, this role emphasizes community service, relationship-building, and growth opportunities within a supportive team. A positive, proactive attitude and clear communication are essential.

Qualifications

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.
• Property, casualty, life, & health licensed preferred
• Coachable

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Skills

Communication

Organizational skills

Fast-paced environment

Customer service

Insurance knowledge

Job description

Benefits

• Bonus based on performance


• Company parties


• Competitive salary


• Flexible schedule


• Free food & snacks


• Opportunity for advancement


• Paid time off


• Signing bonus


• Training & development

You May Be a Great Fit as a Multiline Representative at Frank Custable's State Farm if

• You’re the person people call first when life goes sideways - calm, steady, and ready to help.


• You genuinely care about your community and are dedicated to providing excellent service that makes a positive impact on the people around you.


• You’re a natural relationship-builder who earns trust quickly and keeps it.


• You listen first, then guide, making customers feel understood while confidently recommending solutions.


• You’re motivated by goals and growth, and you know how to turn needs-based conversations into confident buying decisions that truly help customers.

Location Address: 2100 Manchester Rd. Bldg. A Ste. 309 Wheaton, IL 60187

At Frank Custable's State Farm, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.

Responsibilities

• Communicate with customers to understand their needs and provide available product information.


• Assist in developing relationships with new and existing customers across multiple product lines.


• Support daily office operations, including documentation, scheduling, and follow-up activities.


• Participate in marketing efforts to promote awareness within the community.


• Maintain accurate records and ensure a consistent customer experience.


• Collaborate with team members to achieve office objectives.

Qualifications

• Effective written and verbal communication skills.


• Strong organizational abilities with attention to detail.


• Comfortable working in a fast-paced environment.


• Prior experience in customer service, business support, or insurance preferred.


• Must possess or be able to obtain necessary state insurance licenses.


• Property, casualty, life, & health licensed preferred


• Coachable